[THIN] Re: Icons missing from NFuse-Urgent!!!

  • From: "Jensen, Jay" <jjensen@xxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 17 Jul 2002 10:29:12 -0500

Thanks Barry and Jeff for your response.  We found the problem.  

We added a new server last Thursday from an image.  We made all the changes
to the server but because it isn't ready for production we did not change
the CMC Zone information (did not think of it).  What happen is that it
assigned that new server to its own zone.  It appears the IIS server XML
service was looking for the Data Collector XML and because of a network
problem found the second data collector in the new zone and it was
communicating with that CMC in that zone.  Since nothing was configued in
the Applications section of the CMC for that zone in that data collector, no
icons appeared.  Once we moved this new server to the zone it should have
been configured in and deleted the zone that we didn't want set up, stopped
and started the IMA service the icons came back.  

Hope this makes sense and helps troubleshoot any of you that may experience
the same issue.  The IMA service is the key in our scenario.  

Thanks.

Jay

-----Original Message-----
From: McAlister, Barry [mailto:bm@xxxxxxxxxxxxxxxxx]
Sent: Wednesday, July 17, 2002 7:25 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Icons missing from NFuse-Urgent!!!



check the icons are in the proper folder on the web server


        -----Original Message-----
        From:   Jensen, Jay [SMTP:jjensen@xxxxxxxxx]
        Sent:   Wednesday, July 17, 2002 1:21 PM
        To:     Thin Client E-mail Group (E-mail)
        Subject:        [THIN] Icons missing from NFuse-Urgent!!!

        I have a major problem.  The icons for the Published Applications
are
        missing on NFuse.  Running MetaFrame XPe FR1, Win2K, SP2.  Rebooted
main XML
        server (Data Collector), Stopped and started XML service, Stopped
and
        started IMA Service but icons still won't appear. I also reboot the
server
        and repeated the stop/start of these services.  Does anyone know why
this
        happened and how I can get my icons to re-appear?  

        Thanks.

        Jay C. Jensen
        Field Systems - La Crosse
        608-787-4619
        jjensen@xxxxxxxxx
        Trane - A Division of American Standard




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