[THIN] Re: Event 50 and event 26

  • From: Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 25 Aug 2006 17:33:58 +0800

Hi Sean,

You are a champion in many ways. One of my customers is also getting these
events on their Windows 2000 Citrix servers, and it's been driving my nuts
researching what has caused it. I am convinced that it was a hotfix such as
the MS06-040 and MS06-042 security updates. These patches have received
quite a bad rap on other forums. The problem is that I'm not sure if it's
the Citrix servers or their Windows 2003 file server that is causing the
issue. They have already applied the patch you mentioned to their file
servers. Unfortuntely they tend to just apply patches without testing
first. So these security updates have been applied to all Citrix servers.

They are also having other issues where users sometimes don't get their
drive mappings and/or group policies don't apply. When that happens the
following messages appear in the event logs.

Event ID: 1000
First event:  08/14/2006  13:37:34
Last event:  08/14/2006  13:37:34
Source: Userenv
Type: Error
User: McgowanP
Log: Application
Computer: TSP05
Description:
Windows cannot query for the list of Group Policy objects . A message that
describes the reason for this was previously logged by this policy engine.

Event ID: 1000
First event:  08/14/2006  13:37:34
Last event:  08/14/2006  13:37:34
Source: Userenv
Type: Error
User: McgowanP
Log: Application
Computer: TSP05
Description:
Windows cannot access the file gpt.ini for GPO  The file must be present at
the location <>. (). Group Policy processing aborted.

I haven't found a DC that is missing the gp object. But I've got logging
enabled in every which way to try and get to the bottom of this.

Keep in touch on or off list. I am seriously considering getting Microsoft
involved next week.

Cheers.
                                                                
 Kind regards,                                                  
                                                                
 Jeremy Saunders                                                
 Senior Technical Specialist                                    
                                                                
 Infrastructure Technology Services                             
 (ITS) & Cerulean                                               
 Global Technology Services (GTS)                               
 IBM Australia                                                  
 Level 2, 1060 Hay Street                                       
 West Perth WA 6005                                           
                                                                
 Visit us at                                                    
 http://www.ibm.com/services/au/its                             
                                                                
 P:Â +61 8 9261 8412                F:Â +61 8 9261 8486         
 M:Â TBA                            E-mail:                     
                                    jeremy.saunders@xxxxxxxxxxx 
                                                                
                                                                








                                                                           
             SeÃn                                                          
             <pne1881@xxxxxxxx                                             
             >                                                          To 
             Sent by:                  thin@xxxxxxxxxxxxx                  
             thin-bounce@freel                                          cc 
             ists.org                                                      
                                                                   Subject 
                                       [THIN] Event 50 and event 26        
             25/08/2006 05:00                                              
             PM                                                            
                                                                           
                                                                           
             Please respond to                                             
                   thin                                                    
                                                                           
                                                                           




This week I've ocassionally been getting errors 50 and 26 on a small
Citrix farm. The errors occur on three of the four servers (Win2000,
XPa) for one specific application. The applicatgion is published to all
server though.

Some background: a new file Windows Storage Server (64 bit) with latest
patches was introduced. File migration from the old (Win 2000) file
server initally seemed good, but then I found that users were reporting
errors for this one specific application.

The symptoms are described here:
http://support.microsoft.com/?kbid=890352

Obviously I can't apply the hotfix mentioned in the article to the
Citrix servers as they are Win2000.

The Citrix server that doesn't have the issue *doesn't* have a mapped
drive to the working directory (J:) of the application (an oversight on
my part when I remapped drives to the new file server). Also worth
noting is that users login scripts map to the application folder (J:)

I've moved all the users of this app over to the server the "good"
server. I'm now considering the idea of disconnecting the J drives on
the other Citrix servers. However the above KB article states that
"Note This problem does not occur when the program writes to a volume
that is connected by using a drive letter mapping." which is the
reverse of the situation I have!

Any pointers much appreciated.

- SeÃn Carr



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