[THIN] Re: Error 1004 "The terminal server cannot issue a client license"

  • From: "BRUTON, Malcolm, FM" <Malcolm.BRUTON@xxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Fri, 7 Oct 2005 08:51:58 +0100

I would suggest you try this....

http://support.microsoft.com/default.aspx?scid=kb;en-us;827355

There is also a similar hotfix for 2003 license servers

http://support.microsoft.com/?id=884570

Malcolm

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Tasita Ebacher
Sent: 06 October 2005 16:44
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Error 1004 "The terminal server cannot issue a client
license"


This morning a few terminals started getting the "Cannot connect to server"
error, and Error 1004 is logged in the System Log of the Citrix servers at
the same time.

Setup: 2 Windows Server 2000 SP4 Servers running MF XPa. Assortment of Thin
terminals, all running Linux. Only 2 terminals are affected right now, 8 are
connecting fine. These 2 are both NeoWare, but there are other NeoWare's,
same config, running fine.

My Terminal Services License server (Win2K3) is running and the Citrix
servers have Reg Keys pointing to that server.

The ThinList archive has many suggestions to delete the
\HKLM\Software\Microsoft\MSLicensing key from the registry on the client,
but I am using Neoware Linux clients so that doesn't apply.  Or, can I
delete that from the Citirx servers?

Any hints from all you experts??

Thanks!

Tasita Ebacher

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Know about Citrix end-user slowdowns before they know.
Know the probable cause, immediately.
Know it all now with this free white paper.
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