[THIN] Re: Connection problem

  • From: "msemon@xxxxxxx" <msemon@xxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 8 Apr 2008 11:23:53 -0400

Usually when I see the error message

"Cannot connect to the presentation server. There is no Citrix presentation
server configured on the specfied address"

It is an configuration setup problem for remote clients. Check to make sure
the following is setup correctly"

Alt addr is setup on Citrix servers.
You have correct NAT settings with your firewall which map to your Citrix
environment
If using Web Interface make sure your secure client access settings are
correct
Check XML port on Citrix servers to make sure they match what is in your
Web Interface site configuration.

Mike


Original Message:
-----------------
From: Beckett, William (Bill) WBECKETT@xxxxxxxxxxxxx
Date: Tue, 8 Apr 2008 11:02:25 -0400
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Connection problem


Ok list, since I seem to have Citrix support stumped at the moment, I'm
throwing this out here. I think most of you know more about it anyway. 
 
We've got a farm of ten. Datastore in corporate, I'm in a remote
location with 3 citrix servers on site. PS 4.0 on W2K3. 
 
We had beaucoup problem with the IMA service taking forever to start. An
issue within itself but right now it is started. However, no clients can
connect to two of the servers, either published applications OR desktop.
Client versions of all levels have been tried with no success. All
current rollups are applied. One server works so we are limping by on it
and I dare not reboot it. Very odd part of this...on the two servers
that are giving the following message - "Cannot connect to the
presentation server. There is no Citrix presentation server configured
on the specfied address", no clients can connect to them BUT they can
connect to each other. 
 
I've looked through the citrix site for the error above but nothing has
worked so far. I'm about to return another call to Citrix after trying
additional suggestions of theirs which haven't worked. Any thoughts or
ideas would be appreciated.
 


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