[THIN] Re: Client Printer Issue
- From: "Pavlo Ignatusha" <pignatusha@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 26 Sep 2003 15:06:58 -0400
Comments inline...
Pavlo Ignatusha
Systems and Network Coordinator
Pembroke General Hospital
Tel. (613) 732-3675 ext.6150
Fax. (613) 732-9986
www.pemgenhos.org
"All that matters is love and work" - Sigmund Freud.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of mike.macdonald
Sent: Friday, September 26, 2003 11:25 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Client Printer Issue
Have a weird issue with a user and client printer mappings. Running Windows
2000 with MFXP FR3. Using Citrix Universal Print driver for client printers
when naitive driver is not installed already on the MF server.
I have a user who gets his client printers mapped and function correctly on
one machine, but not from another. Both machines did work at one time. When
he logs in the system is trying to create the client printer, but fails.
Event ID 1107 is logged; here are the particulairs of that event:
Client printer auto-creation failed. The driver could not be installed.
Possible reasons for the failure: The driver is not in the list of drivers
on the server. The driver cannot be located. Driver mapping is incorrect.
Client name: (<domainname>-<username>) Printer:
(Client\<domainname>-<username>#\Canon Bubble-Jet BJC-2000) Client Printer
driver: (Canon Bubble-Jet BJC-2000) Server Printer driver: (Canon Bubble-Jet
BJC-2000)
--->Good that you included the message. It clearly says the "Driver mapping
is incorrect". Otherwise it would say "The driver has not been mapped". I
would go through Printer management in CMC and make sure you either map this
printer to a good driver or the native driver is installed on all the
servers in your farm. Replicate the native driver if needed.
The other thing I would look into is whether user gets connected to the same
server all the time. My guess you have more than1 server and you probably
load balance them so make sure user connects always to the same server
before blaiming the client PC.
Hope this helps
Pavlo
I did have the user uninstall then re-install the Citrix Client software on
the non-working machine which is running Windows XP. Also, from both
machines he is connecting to MF via NFuse.
Thanks,
Mike MacDonald
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This Week's Sponsor - RTO Software / TScale
What's keeping you from getting more from your terminal servers? Did you know,
in most cases, CPU Utilization IS NOT the single biggest constraint to scaling
up?! Get this free white paper to understand the real constraints & how to
overcome them. SAVE MONEY by scaling-up rather than buying more servers.
http://www.rtosoft.com/Enter.asp?ID=147
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