I have been talking to our CompuWare rep looking at the Client Vantage Agentless product. You would need the SSL module, Citrix Module and a Tier 1 device. Optionally you could get the web analysis module if you have more than a couple of pages on your SG/AG or WI box that you want to analyze. It is not cheap and is north of 100K. However, it gives a window into the end user experience of users outside your firewall coming into your network, gives you a break down of exactly where in the process the user is experiencing slowness and other factors. _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Carl Stalhood Sent: Friday, July 14, 2006 3:28 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Citrix end-user performance monitoring CompuWare has a comprehensive line of performance monitoring and profiling products called Vantage. CompuWare Application Vantage includes the ability to baseline an app's performance and then allow you to select various performance characteristics like bandwidth and latency and it will tell you what kind of response you can expect. It can even loop through the parameters and tell you how much bandwidth is required for maximum performance without wasting money on too large of a circuit. _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rob Slayden Sent: Friday, July 14, 2006 11:48 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Citrix end-user performance monitoring Happy Friday! We have been tasked with selecting and deploying software that will enable us to monitor the end-user experience. We are about to make some major changes to our primary application that is delivered to the users over Citrix and we want to establish both the application performance baseline and the end-user experience. We are currently looking at NGC Chroniker and Symantec i3. Does anyone have any experience good or bad with either of these products? What about recommendations for others? Thanks! rob