[THIN] Re: Citrix client connection issues (intermittent)
- From: "Joe Shonk" <joe@xxxxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 27 Oct 2004 10:55:29 -0700
Is the IMA and XML service running or stopped when you run into this
message?
Joe
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Brian Hall
Sent: Wednesday, October 27, 2004 10:32 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrix client connection issues (intermittent)
Has any one come across a problem with their Citrix servers intermittently
refusing connections? I've seen this issue occur 4 times in the past 2
years, including today. We're running a Dell PowerEdge Dual 2.6ghz Xeon
w/3GB memory, Citrix Metaframe XP FR2 on W2KTS.
Here's the scenario:
User's are connecting fine all morning. Out of nowhere our help desk begins
receiving reports that users can't connect to Citrix with the following
client error "Citrix Remote Access Error
"Cannot connect to the Citrix MetaFrame server. The Citrix Metaframe server
is not available, please try again later". When I check the CMC
approximately 60 are still logged in and working properly. I check the
event logs and nothing out of the ordinary. Resources look good in task
manager and the registry size is at 120mb (note: pagepooled memory fix is in
place). Both swap files show normal utilization. I can still RDP into the
box from the LAN. If any user logs out of the session, they can't log back
in again. Shortly after the first outage reports, logged in users begin to
indiscriminately get dropped. I notified the remaining users to log out so
I could reboot the server. After reboot, the server works fine.
Thoughts?
Thanks,
Brian Hall
Network Administrator
American Financial Realty Trust
680 Old York Road, Jenkintown PA 19046
Tel: 215-887-2280 ext.2840 Fax: 215-887-9856
Email: bhall@xxxxxxxx
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