[THIN] Re: Citrix Printing "X-File type" frustration

  • From: Lonnie Truskowski <ltruskowski@xxxxxxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 25 Jun 2003 13:52:45 -0400

I have his happen to a few of my users. It only happens to those who have
autocreated HP LaserJet 4 set as their default printer. I found that if I go
onto the server they are logged into and delete the printer than everything
is ok for a week or two.

-----Original Message-----
From: Paul DeHaan [mailto:wppad@xxxxxxxxx] 
Sent: Wednesday, June 25, 2003 12:03 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrix Printing "X-File type" frustration


My servers are running Win2k SP3 | MF XP SP2 FR2 | Office 2000 SP3:

In the last couple weeks, I have not made any changes to the systems
regarding the OS, Office, or printing.  One of the applications that we use
a lot is TM1 (MS Excel with an Add-in).  Four of my users (out of
~20) are getting the message "No printers installed..." when trying to print
from this app (excel).  If I publish MS Word for them, their printers show
up there (at least most of them)!  This is the only app that I have heard
any complaints about.  Any ideas?  A couple of these users are getting
pretty frustrated, as am I.

Thanks,
Paul


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TScale 2.0 improves applications response time and increases terminal
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