[THIN] Re: CSG/WI issues

Thanks for this, Ive forwarded this onto Borderware support point here =
in NZ to see if they have any ideas.=20

I think it is possibly related to the firewall and the mode we have to =
run sessions on port 443 on.

Tony Lyne
Senior Systems Engineer=20
Computerland Central=20
P O Box 1470=20
PALMERSTON NORTH
Telephone (+64) 06 3537300
Facsimile (+64) 06 3566800
Mobile (+64) 0274 720696
E-mail Tony.Lyne@xxxxxxxxxxxxxxxxxx
Internet http://www.computerland.co.nz
CAUTION: This e-mail message and accompanying data may contain =
information that is confidential and subject to privilege. If you are =
not the intended recipient, you are notified that any use, =
dissemination, distribution or copying of this message or data is =
prohibited. If you have received this e-mail in error, please notify me =
immediately and delete all material pertaining to this e-mail. Thank =
you.
=A0




-----Original Message-----
From: M [mailto:mathras@xxxxxxxxxxxxxxxx]=20
Sent: Thursday, 25 March 2004 10:30 a.m.
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: CSG/WI issues

http://support.citrix.com/kb/entry!default.jspa?categoryID=3D250&entryID=3D=
3935&fromSearchPage=3Dtrue

I was looking at something very similar recently Tony and found this new
Citrix article.
Its Checkpoint related ( hence me anticipating you had a Checkpoint
firewall).
Does borderware have something similar ?

regards

----- Original Message -----=20
From: "Tony Lyne" <Tony.Lyne@xxxxxxxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Wednesday, March 24, 2004 10:11 PM
Subject: [THIN] Re: CSG/WI issues


Oooh yuck not Checkpoint.=3D20

Tony Lyne
Senior Systems Engineer=3D20
Computerland Central=3D20
P O Box 1470=3D20
PALMERSTON NORTH
Telephone (+64) 06 3537300
Facsimile (+64) 06 3566800
Mobile (+64) 0274 720696
E-mail Tony.Lyne@xxxxxxxxxxxxxxxxxx
Internet http://www.computerland.co.nz
CAUTION: This e-mail message and accompanying data may contain =3D
information that is confidential and subject to privilege. If you are =
=3D
not the intended recipient, you are notified that any use, =3D
dissemination, distribution or copying of this message or data is =3D
prohibited. If you have received this e-mail in error, please notify me =
=3D
immediately and delete all material pertaining to this e-mail. Thank =3D
you.
=3DA0




-----Original Message-----
From: M [mailto:mathras@xxxxxxxxxxxxxxxx]=3D20
Sent: Thursday, 25 March 2004 10:01 a.m.
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: CSG/WI issues

I was thinking you wsd going to say you were working with a =3D
Nokia/Checkpoint
box.


----- Original Message -----=3D20
From: "Tony Lyne" <Tony.Lyne@xxxxxxxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Wednesday, March 24, 2004 9:44 PM
Subject: [THIN] Re: CSG/WI issues


What are you saying here?

Are you saying you have the same issue?

Tony Lyne
Senior Systems Engineer=3D3D20
Computerland Central=3D3D20
P O Box 1470=3D3D20
PALMERSTON NORTH
Telephone (+64) 06 3537300
Facsimile (+64) 06 3566800
Mobile (+64) 0274 720696
E-mail Tony.Lyne@xxxxxxxxxxxxxxxxxx
Internet http://www.computerland.co.nz
CAUTION: This e-mail message and accompanying data may contain =3D3D
information that is confidential and subject to privilege. If you are =
=3D
=3D3D
not the intended recipient, you are notified that any use, =3D3D
dissemination, distribution or copying of this message or data is =3D3D
prohibited. If you have received this e-mail in error, please notify me =
=3D
=3D3D
immediately and delete all material pertaining to this e-mail. Thank =
=3D3D
you.
=3D3DA0



-----Original Message-----
From: Rowlandson, John [mailto:John.Rowlandson@xxxxxxxxxxxxx]=3D3D20
Sent: Thursday, 25 March 2004 9:38 a.m.
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: CSG/WI issues

Mallesons Stephen Jaques
www.mallesons.com

Confidential communication



the CSG can only be up aslong as it's internal and external links are up =
=3D
=3D3D
=3D3D3D
from the DMZ

as the citrix / nfuse person for a 2200 user law firm, i seem to spend =
=3D
=3D3D
=3D3D3D
my day telling helpdesks that its the internet and i can't fix that..

lawyers dont understand that concept...........




-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Tony Lyne
Sent: Thursday, 25 March 2004 8:35 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] CSG/WI issues


I have a client who is having a weird issue with CSG/WI.
=3D3D3D20

They will be working away remotely through CSG and then will get their
session disconnected with and error:=3D3D3D20

=3D3D3D20

Error in connection

There is no route to the specified subnet address

=3D3D3D20

When we re-click on the published app we can continue again
(re-established the disconnected sessions) and all is well for another
15 minutes or so.

=3D3D3D20

The session disconnects are random and it may work fine for an hour then
will only work for 5 minutes before disconnecting.

=3D3D3D20

Any ideas. Ive gone through heaps of settings for tuning for wireless,
high latency links and still get the issue.

=3D3D3D20

I receive the issue on a 2MB internet connection and the customer
receives the error on dialup and wireless connections as well.

=3D3D3D20

Any ideas would be appreciated.

=3D3D3D20

Tony Lyne

Senior Systems Engineer=3D3D3D20

Computerland Central=3D3D3D20

P O Box 1470=3D3D3D20

PALMERSTON NORTH

Telephone (+64) 06 3537300

Facsimile (+64) 06 3566800

Mobile (+64) 0274 720696

E-mail Tony.Lyne@xxxxxxxxxxxxxxxxxx

Internet http://www.computerland.co.nz =3D3D
<http://www.computerland.co.nz/>=3D3D3D20

CAUTION: This e-mail message and accompanying data may contain
information that is confidential and subject to privilege. If you are
not the intended recipient, you are notified that any use,
dissemination, distribution or copying of this message or data is
prohibited. If you have received this e-mail in error, please notify me
immediately and delete all material pertaining to this e-mail. Thank
you.

=3D3D3D20

=3D3D3D20

=3D3D3D20

=3D3D3D20


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Emergent OnLine is the leading server-based computing consulting =
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