I would try deleting cookies first. Tony "Jason Patten" <jasoncitrix@xxxxxxxxx> Sent by: thin-bounce@xxxxxxxxxxxxx 03/20/2007 08:26 AM Please respond to thin@xxxxxxxxxxxxx To thin@xxxxxxxxxxxxx cc Subject [THIN] Re: A little OT but Will give that a try if need be. Thanks for the link. My only worry is trying to guide a very novice user into regedit over the phone. On 3/20/07, Anthony_Baldwin@xxxxxxxxx <Anthony_Baldwin@xxxxxxxxx> wrote: http://inetexplorer.mvps.org/answers/12.html Tony "Jason Patten" <jasoncitrix@xxxxxxxxx> Sent by: thin-bounce@xxxxxxxxxxxxx 03/20/2007 08:03 AM Please respond to thin@xxxxxxxxxxxxx To thin <thin@xxxxxxxxxxxxx> cc Subject [THIN] A little OT but I have a user who "Accidentally" turned off the save password option in IE or told IE to not save for our site. I haven't been able to re-enable it, anyone refresh my memory on that? I tried turning off ALL autocomplete options, clearing the saved passwords and turning it back on but it hasnt changed anything. Anything I may be missing?