1. If you live in one of the following states\territories, your new
Medicare card should have arrived in the mail by now:
Alaska Maryland
American Samoa Northern Mariana Islands
California Oregon
Delaware Pennsylvania
District of Columbia Virginia
Guam West Virginia
Hawaii
If you live in a state or territory listed above and you have not received
your card, call Medicare at 1-800-MEDICARE (1-800-633-4227). A call center
representative will help you get your new card. In the meantime, continue
to use your current Medicare card to get health care services.
2. New Medicare cards are being mailed to states and territories not listed
above. To get an idea of when you may expect to receive your new card,
please visit https://www.medicare.gov/newcard/. ;(You can also sign up to be
notified by email when your new card is mailed.)
NOTE: New Medicare card mailing in your state or territory takes about a
month. So you might get your new Medicare card at a different time than
friends or neighbors in your area.
3. Three things to know:
a. Your new card will automatically come to you. You don't need to do
anything as long as your address is up to date. If you need to update your
address, visit your My Social Security account at
https://www.ssa.gov/myaccount/. ;(If you don't have a My Social Security
account, you can create one at https://www.ssa.gov/myaccount/.)
b. Once you get your new Medicare card, destroy your old Medicare card
and start using your new card right away.
c. Your new Medicare Number is a unique combination of numbers and
letters. Your new number uses numbers 0 thru 9. The letters S, L, O, I, B,
and Z are never used.
NOTE: If you have a MyMedicare.gov account, you can sign in and see when
your new card is expected to mail. Don't have a MyMedicare.gov account yet?
It's easy to sign up - just visit https://www.mymedicare.gov/. It's a free,
secure way for you to access your personal Medicare-related information.
4. Watch out for scams:
a. Medicare will never call you uninvited and ask you to give us
personal or private information to get your new Medicare Number and card.
b. Scam artists may try to get personal information (like your current
Medicare Number) by contacting you about your new card.
c. If someone asks you for your information, for money, or threatens to
cancel your health benefits if you don't share your personal information,
hang up and call 1-800-MEDICARE (1-800-633-4227).
d. To learn more about the limited situations in which Medicare can
call you, please visit
https://www.medicare.gov/forms-help-and-resources/identity-theft/identity-th
eft.html.
5. Learn more about your Medicare card at
https://www.medicare.gov/forms-help-and-resources/your-medicare-card.html.
SOURCE: Compilation of information obtained from Medicare mailing list and
website.
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