[texbirds] Re: Sibley 1st Printing Replacement through Amazon
- From: Laurie Foss <lauriefoss@xxxxxxxxx>
- To: "carolynohl@xxxxxxx" <carolynohl@xxxxxxx>
- Date: Wed, 11 Mar 2015 17:10:57 -0500
I just received my second printing, second edition Sibley directly from the
publisher. It was ordered 3/4. Great service!
Laurie Foss
Austin
On Wednesday, February 25, 2015, <carolynohl@xxxxxxx> wrote:
> When my replacement turned out to be the same printing (Mar 2014), I
> contacted them again and they refunded my money, so don't give up. Even
> though it's a pain, it might pave the way to make it easier for those that
> follow us.
>
> Carolyn Ohl-Johnson
> Big Bend area
>
>
>
>
> -----Original Message-----
> From: Dan Smith <dan@xxxxxxxxxxxxxxxxxxxxx
> <javascript:_e(%7B%7D,'cvml','dan@xxxxxxxxxxxxxxxxxxxxx');>>
> To: lauriefoss <lauriefoss@xxxxxxxxx
> <javascript:_e(%7B%7D,'cvml','lauriefoss@xxxxxxxxx');>>; Dennis Shepler <
> dawgler@xxxxxxxxx <javascript:_e(%7B%7D,'cvml','dawgler@xxxxxxxxx');>>
> Cc: dmarc-noreply <dmarc-noreply@xxxxxxxxxxxxx
> <javascript:_e(%7B%7D,'cvml','dmarc-noreply@xxxxxxxxxxxxx');>>;
> texbirds@xxxxxxxxxxxxx
> <javascript:_e(%7B%7D,'cvml','texbirds@xxxxxxxxxxxxx');> <
> TEXBIRDS@xxxxxxxxxxxxx
> <javascript:_e(%7B%7D,'cvml','TEXBIRDS@xxxxxxxxxxxxx');>>
> Sent: Wed, Feb 25, 2015 3:54 pm
> Subject: [texbirds] Re: Sibley 1st Printing Replacement through Amazon
>
> You know, this is the first time I�ve had trouble with Amazon, and I�m
> really
> disappointed. The replacement arrived today, and, sure enough, it was
> a 1st
> printing. But the copyright page has been cut out of this one. But on
> the
> otherwise blank page it immediately followed, right about �The Sibley
> Guide to
> Birds" in the top right corner, in blue ink, is a person�s name
> with the date,
> 3/2014. So they sent me a book that had been returned.
> --
> Dan
> SmithDan@xxxxxxxxxxxxxxxxxxxxx
> 512-451-2632www.wordsmithofaustin.com
> From:
> Laurie Foss <lauriefoss@xxxxxxxxx>
> Reply-To: <lauriefoss@xxxxxxxxx>
> Date:
> Wednesday, February 25, 2015 at 10:58 AM
> To: Dennis Shepler
> <dawgler@xxxxxxxxx>
> Cc: <dmarc-noreply@xxxxxxxxxxxxx>,
> "texbirds@xxxxxxxxxxxxx"
> <TEXBIRDS@xxxxxxxxxxxxx>
> Subject: [texbirds] Re:
> Sibley 1st Printing Replacement through Amazon
>
> There were instructions on The
> Birder's Library
> Blog
> <http://www.birderslibrary.com/news/book_news/sibley-guide-2nd-edition-free-
> replacement.htm>on
> getting
> a replacement right from the publisher, Random House. I followed
> those
> instructions by calling Random House directly. They had an automated
> message
> ready for me, instructing me where to send the book's bar code to
> receive a
> replacement.
> To save all of you the phone call, do this: *cut off the bar code
> from the
> back cover of the book and mail it to:*
>
> Penguin Random
> House
> Attention Consumer Services / DMS
> 400 Hahn Rd.
> Westminster, MD
> 21157
>
> Be sure to include your return address with it!
>
> Laurie
> Foss
> Austin
>
> Laurie Foss
> Austin, TX
>
> On Sat, Feb 21, 2015 at 4:57 PM,
> Dennis Shepler <dawgler@xxxxxxxxx> wrote:
>
> > Texbirders,
> > I, too, have
> been successful in having Amazon replace my Sibley, although I
> > will have to
> return the copy I purchased last year, at no cost.
> > FYI
> > Dennis
> > On
> Sat, Feb 21, 2015 at 4:29 PM, Redacted sender carolynohl@xxxxxxx for
> > DMARC
> <dmarc-noreply@xxxxxxxxxxxxx> wrote:
> >
> >> > The Amazon rep told me the same
> thing, then after consulting a
> > supervisor,
> >> > agreed to send me a
> replacement and didn't want me to mail them the old
> >> > one. My replacement
> has arrived, I presume, and when I get home tomorrow
> > it
> >> > should be
> there waiting on me. The more people that contact Amazon (if
> >> > that's where
> you purchased it) the smoother the transaction should go for
> >> > the next
> person. A good reason to buy from Amazon, in my opinion.
> >> >
> >> > Carolyn
> Ohl-Johnson
> >> > Big Bend area
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >>
> > -----Original Message-----
> >> > From: Dan Smith
> <dan@xxxxxxxxxxxxxxxxxxxxx>
> >> > To: dmarc-noreply
> <dmarc-noreply@xxxxxxxxxxxxx>; spcgraham.floyd <
> >> >spcgraham.floyd@xxxxxxxxx>; foundnatureblog <foundnatureblog@xxxxxxxxx>;
> >> >
> texbirds <texbirds@xxxxxxxxxxxxx>
> >> > Sent: Sat, Feb 21, 2015 4:11 pm
> >> >
> Subject: [texbirds] Re: Sibley 1st Printing Replacement through Amazon
> >>
> >
> >> >
> >> > I just spoke with Amazon about this issue, and the
> representative agreed
> > to
> >> > replace it, so it�s on its way. There was a
> twist, though. This rep
> >> > resisted
> >> > at first because the usual return
> window was closed. I told her others
> > had
> >> > received returns, and she
> relented after talking to a supervisor but
> >> > indicated they were making an
> exception because I am a long-time and
> > Prime
> >> > customer.
> >> > --
> >>
> > Dan Smith
> >> > Dan@xxxxxxxxxxxxxxxxxxxxx
> >> > 512-451-2632
> >> >www.wordsmithofaustin.com
> >> > From: "" <dmarc-noreply@xxxxxxxxxxxxx>
> (Redacted sender "
> > jgstudio@xxxxxxx"
> >> > for DMARC)
> >> >
> <dmarc-noreply@xxxxxxxxxxxxx>
> >> > Reply-To:
> <dmarc-noreply@xxxxxxxxxxxxx>
> >> > Date: Saturday, February 21, 2015 at 3:28
> PM
> >> > To: <spcgraham.floyd@xxxxxxxxx>, <foundnatureblog@xxxxxxxxx>,
> >> >
> <texbirds@xxxxxxxxxxxxx>
> >> > Subject: [texbirds] Re: Sibley 1st Printing
> Replacement through Amazon
> >> >
> >> > Just got mine this week. Nice!
> >>
> >
> >> > John Groves
> >> > El Paso
> >> >
> >> >
> >> >
> >> >
> >> >
> >>
> >
> >> >
> >> > -----Original Message-----
> >> > From: Graham Floyd
> <spcgraham.floyd@xxxxxxxxx>
> >> > To: foundnatureblog
> <foundnatureblog@xxxxxxxxx>; texbirds
> >> > <texbirds@xxxxxxxxxxxxx>
> >> >
> Sent: Mon, Feb 16, 2015 4:23 pm
> >> > Subject: [texbirds] Re: Sibley 1st
> Printing Replacement through Amazon
> >> >
> >> >
> >> > Thank you VERY much for
> this info!
> >> >
> >> > Graham Floyd,
> >> > Earth
> >> >
> >> > Sent from my
> iPhone
> >> >
> >>> > > On Feb 16, 2015, at 4:37 PM, Jennifer Miller <
> > foundnatureblog@xxxxxxxxx
> >>> > >
> >>> > > wrote:
> >>> > >
> >>> > > I saw
> this on the FL listserv this morning and just heard back from
> >> > Amazon
> >>>
> > > that it is legit. If you purchase your 2nd edition Sibley Guide to
> >
> Birds
> >>> > > (1st printing) through Amazon and the copyright page has a
> printing
> >> > date of
> >>> > > March 2014, then you can contact Amazon and
> get your copy replaced
> > with
> >> > the
> >>> > > July 2014 printing (darker
> font and fixed colors for some birds). Just
> >> > look
> >>> > > up the order
> number associated with your book under "My Account" and
> >> > call
> >>> > >
> or email customer service. They will also email you a return postage
> >> >
> label
> >>> > > to send back your 1st printing copy. I apologize if this falls
> outside
> >> > the
> >>> > > listserv's purpose, but I appreciated finding out
> about it.
> >>> > > --
> >>> > > Jennifer Miller
> >>> > > Lubbock, TX
> >>>
> > >
> >>> > > {o,o}
> >>> > > /)_)
> >>> > > " "
> >>> > >
> >>> > > Blog -http://foundnature.weebly.com/index.html
> >>> > >
> >>> > >
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> >
> > --
> > W.
> Dennis Shepler
> >
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