I called Fulton radio (exclusive Sony parts dealer located in Michigan) Where I am on acct. They provide free tech assist ( on Sony for active account holders bet. 3-4 PM, EST). Very Helpful. I was directed to the main board to IC001 in which all the closed caption workings are. Said I want a DC voltage +5V at pin 19. if missing look back to coil L003 that opens,this will lose the +5V. Coil is sometimes missing (in production?) See also associated cap C046. Well, I have the normal +5V right at pin 19 and no closed caption functioning, so this means the IC is bad. Part on IC: M37273MF-255SP , 8-759-639-83 Fultons came up with slightly different numbers, so they researched it. Their fax says : subs to 875964403 other ID M37273MF-XXXSP in stock. Fulton is very helpful with Sony, and they tech assist IF you are a regular active account. Fulton's phone voice:(517) 394-5310 Phil Bader Phil Bader wrote: >Otherwise the set is perfect. >Customer has a deaf child. >Closed caption is not working. >I entered menu, highlighted C1, thought maybe customer had wrong menu >setting, but seems to not work. > Need assist! >Phil Bader > > > -- Philip Bader Jan Phyl TV Inc. (estab. 1976) 3420 Recker Hwy. Winter Haven, Fl. 33880 Fax (863) 299-8821 email: tjanphyl@xxxxxxxxxxxxxxx ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/