We are the professionals and we should know. we charge good money because we know what is safe and we know what we are doing. and like a doctor, we carry insurance to cover such problems. You don't tell a doctor to operate in your kitchen, to save you some money. I had a factory rep suggest that I have an owner help me carry a 32" set out to my truck. I explained I would be liable if he hurt himself, he agreed I was correct. and paid me 50 bucks for a second man to help me. If we continue to take chances to save the manufacturer or the owner money, I think we are making a big mistake. Lets act professional, be fare, and if they wont cooperate, let them take you to court. Just my thoughts, Larry harry fogarty wrote: > > I would think that the parent of the child is at fault.Why would any parent > let a child stay so close to something that is open and can harm the > child.even though it was not pluged in. > > Harry Fogarty, Prince Rupert Repairs, Prince Rupert,British Columbia Canada > > >From: "Lyles Tv" <tech@xxxxxxxxxxx> > >Reply-To: techassist@xxxxxxxxxxxxx > >To: <techassist@xxxxxxxxxxxxx> > >Subject: [TechAssist] Re: rebuilt crt > >Date: Fri, 14 Mar 2003 09:32:03 -0600 > > > > > >$1000 replacement---They didn't make flat screens back then. A new > >equivelent replacement tv would be less then $400 usd and then it should > >be > >prorated. Toshiba would probably be slightly (and I do mean slightly) > >more. > >I would probably offer him $200 towards a new set---take it or leave > >it--and > >that would be extremely generous based on the age of the set. I don't have > >the schematic for this set---did it have gold (lol--yea right) plated > >connections. My point is--what features does it have? Price a comparable > >set and offer him 25%. Jeesh---and his set WAS broken before his kid got > >in > >the way. > >Jeff > >Lyles TV and Appliance > >Elkhorn, Wi. 53121 > >tech@xxxxxxxxxxx > >----- Original Message ----- > >From: "larry" <schntv@xxxxxxxxxxxx> > >To: <techassist@xxxxxxxxxxxxx> > >Sent: Friday, March 14, 2003 9:09 AM > >Subject: [TechAssist] Re: rebuilt crt > > > > > > > > > > this is the kind of story that we all are scared of. > > > I have 500 deductible insurance, but if the crt was good and > > > the tv was economical to repair, you must help him get a tv > > > again. > > > most people wouldn't want to pay more than half the price of a > > > new, for a used tv, which his is. Now a new 32" is less than > > > 1000. > > > even if his cost 2000, 50% = 1000- original repair estimate > > > 300 =700. > > > Reason with him, and if you cant do better, you may have to > > > buy him a tv. > > > You just have to look at it as an accident, if you wrecked > > > your truck you would have to fix it also. > > > It hurts, I know! > > > Larry > > > PS. be thankful it didn't inplode and hurt the child, or you. > > > I would be afraid not to carry insurance. > > > > > > Tel-Tek Electronics wrote: > > > > > > > > In that case it is understandable. > > > > I guess I know now why I don't do Service Calls anymore. > > > > When you mentioned a 32" tube, I almost got chest pains, just > >reading > > > > it. One of the worst sounds to hear...the Psssssssss of a CRT on it's > >last > > > > breath. Like I said..happened to me one time (20") even that hurt. > > > > Anyway..sorry to hear, since it's tough enough thrying to make a > >dollar > >in > > > > this business, even without the little pitfalls. > > > > > > > > -Ed- > > > > ----- Original Message ----- > > > > From: "Barry Thompson" <barrystv@xxxxxxx> > > > > To: <techassist@xxxxxxxxxxxxx> > > > > Sent: Thursday, March 13, 2003 4:19 PM > > > > Subject: [TechAssist] Re: rebuilt crt > > > > > > > > > > > > > > Hi This was a service call and happened in his house, I was going to > > > > remove > > > > > the chassis.I always you a jig on any thing over a 20 in. set > > > > > barrystv@xxxxxxx > > > > > Barrys TV > > > > > 613 224 3406 > > > > > Ottawa.Canada. > > > > > ----- Original Message ----- > > > > > From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx> > > > > > To: <techassist@xxxxxxxxxxxxx> > > > > > Sent: Thursday, March 13, 2003 4:10 PM > > > > > Subject: [TechAssist] Re: rebuilt crt > > > > > > > > > > > > > > > > > > > > > > Now Barry...... > > > > > > This is something I can not stress too strongly, and may be > >rubbing > > > > > salt > > > > > > into the wound. > > > > > > But never...I repeat.....never, work on a set while the customer > >is > > > > > around, > > > > > > or holding it. > > > > > > No matter what the circumstances. If something is going to go > >wrong, > > > > this > > > > > > will be the time. I won't even let a customer dictate to me just > >to > > > > solder > > > > > a > > > > > > little wire on something while he waits. If it's a time factor, > >tell > >him > > > > > to > > > > > > come back in a couple of hours. It's almost unprofessional to work > >on a > > > > > > customers set while he waits in this trade. > > > > > > Sorry...but this had to be said. > > > > > > As far as settling for a price with the customer, basically the > >ball > >is > > > > in > > > > > > his court, but you would be hard pressed to spend $1500 on a > >direct > >view > > > > > > these days. > > > > > > Also you would know this yourself, but I have a clause in my > >business > > > > > > insurance that I am covered if accidentally damaging a customers > > > > product, > > > > > > like falling over in my vehicle, tipping off the bench etc. I have > >a > > > > $200 > > > > > > deductible, and never had to use it, but in this case it sure > >would > >come > > > > > in > > > > > > handy. Plus the insurance company deals with the customer, not > >you. > > > > > > I really feel for you in a case like this, and just reminds me how > > > > easily > > > > > > this can happen. > > > > > > > > > > > > Sorry for the "holier than thou" attitude, but this really has to > >be > > > > > > impressed on some of the younger guys, since most of the older > >guys > >have > > > > > > been there at one time or other. > > > > > > > > > > > > -Ed- > > > > > > ----- Original Message ----- > > > > > > From: "Barry Thompson" <barrystv@xxxxxxx> > > > > > > To: <techassist@xxxxxxxxxxxxx> > > > > > > Sent: Thursday, March 13, 2003 3:11 PM > > > > > > Subject: [TechAssist] Re: rebuilt crt > > > > > > > > > > > > > > > > > > > > > > > > > > Hi Yes was my fault. I asked the customer to help me to put it > >on > >its > > > > > > face > > > > > > > on the floor and he didn't seem to happy about it so I took the > >back > > > > off > > > > > > not > > > > > > > realizing it had heavy speakers in it and I lost control of it > >with > > > > this > > > > > > > four year old boy in my way and took the neck off of it. I > >didn't > >take > > > > > the > > > > > > > picture tube number because I wanted to make a cash settlement > >with > > > > him. > > > > > > Its > > > > > > > a 10 year old Toshiba model and and chassis numbers CX32813 > >TAC > > > > > 9238.The > > > > > > > customer said he paid. two thousand Canadian dollars for it and > >thinks > > > > > it > > > > > > is > > > > > > > worth $1500.00 I feel its worth$500.00 at the most less $160 for > >the > > > > > > repair > > > > > > > it needs. Comments welcome. Barry. > > > > > > > barrystv@xxxxxxx > > > > > > > Barrys TV > > > > > > > 613 224 3406 > > > > > > > Ottawa.Canada. > > > > > > > ----- Original Message ----- > > > > > > > From: "Peter oliver" <oliver_peter1@xxxxxxxxxxx> > > > > > > > To: <techassist@xxxxxxxxxxxxx> > > > > > > > Sent: Thursday, March 13, 2003 2:14 PM > > > > > > > Subject: [TechAssist] Re: rebuilt crt > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Did you check for a used one? Possibly from a lighting damaged > >set. > > > > > > (What > > > > > > > > kind are you looking for ?) Also this may be a dumb question > >how > >did > > > > > it > > > > > > > > break.... Just making sure you aren't blaming yourself for a > >cracked > > > > > crt > > > > > > > > caused by a bad yoke or scan defect.. > > > > > > > > > > > > > > > > Peter Oliver > > > > > > > > Tucson Radio TV > > > > > > > > > > > > > > > > > > > > > > > > From: "Barry Thompson" <barrystv@xxxxxxx> > > > > > > > > Reply-To: techassist@xxxxxxxxxxxxx > > > > > > > > To: <techassist@xxxxxxxxxxxxx> > > > > > > > > Subject: [TechAssist] rebuilt crt > > > > > > > > Date: Thu, 13 Mar 2003 11:27:03 -0500 > > > > > > > > > > > > > > > > > > > > > > > > Hi: I just broke a custormers 32 in Crt. anyone know a good > >place in > > > > > > > canada > > > > > > > > for a rebuilt. > > > > > > > > barrystv@xxxxxxx > > > > > > > > Barrys TV > > > > > > > > 613 224 3406 > > > > > > > > Ottawa.Canada. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > > * > > > > > > > > Submit A Repair Tip Here, or Change/Remove your Email Address: > > > > > > > > http://www.tech-assist.org/secure/tip/main.html > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > > * > > > > > > > > For automatic password retrieval 24 hours a day, go to: > > > > > > > > http://www.tech-assist.org and select "Lost your Login > >Info?". > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > > * > > > > > > > > > > > > > > > > > > > > > > > > > >_________________________________________________________________ > > > > > > > > STOP MORE SPAM with the new MSN 8 and get 2 months FREE* > > > > > > > > http://join.msn.com/?page=features/junkmail > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > > * > > > > > > > > Submit A Repair Tip Here, or Change/Remove your Email Address: > > > > > > > > http://www.tech-assist.org/secure/tip/main.html > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > > * > > > > > > > > For automatic password retrieval 24 hours a day, go to: > > > > > > > > http://www.tech-assist.org and select "Lost your Login > >Info?". > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > > * > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > * > > > > > > > Submit A Repair Tip Here, or Change/Remove your Email Address: > > > > > > > http://www.tech-assist.org/secure/tip/main.html > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > * > > > > > > > For automatic password retrieval 24 hours a day, go to: > > > > > > > http://www.tech-assist.org and select "Lost your Login Info?". > > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > > * > > > > > > > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > * > > > > > > Submit A Repair Tip Here, or Change/Remove your Email Address: > > > > > > http://www.tech-assist.org/secure/tip/main.html > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > * > > > > > > For automatic password retrieval 24 hours a day, go to: > > > > > > http://www.tech-assist.org and select "Lost your Login Info?". > > > > > > > > > > > > > > > > >**************************************************************************** > > > > > * > > > > > > > > > > > > > > > >**************************************************************************** > > > > * > > > > > Submit A Repair Tip Here, or Change/Remove your Email Address: > > > > > http://www.tech-assist.org/secure/tip/main.html > > > > > > > > > > >**************************************************************************** > > > > * > > > > > For automatic password retrieval 24 hours a day, go to: > > > > > http://www.tech-assist.org and select "Lost your Login Info?". > > > > > > > > > > >**************************************************************************** > > > > * > > > > > > > > > > > > > > >**************************************************************************** > >* > > > > Submit A Repair Tip Here, or Change/Remove your Email Address: > > > > http://www.tech-assist.org/secure/tip/main.html > > > > > >**************************************************************************** > >* > > > > For automatic password retrieval 24 hours a day, go to: > > > > http://www.tech-assist.org and select "Lost your Login Info?". > > > > > >**************************************************************************** > >* > > > > > > -- > > > Schneider TV & Electronic Inc. > > > 5415 N. Wooster ave. > > > Dover, Ohio 44622 www.geocities.com/schntv2000/ > > > 330-343-0768 FCC. first class & Extra class K8WLY > > > > >**************************************************************************** > >* > > > Submit A Repair Tip Here, or Change/Remove your Email Address: > > > http://www.tech-assist.org/secure/tip/main.html > > > > >**************************************************************************** > >* > > > For automatic password retrieval 24 hours a day, go to: > > > http://www.tech-assist.org and select "Lost your Login Info?". > > > > >**************************************************************************** > >* > > > > > > >***************************************************************************** > >Submit A Repair Tip Here, or Change/Remove your Email Address: > > http://www.tech-assist.org/secure/tip/main.html > >***************************************************************************** > >For automatic password retrieval 24 hours a day, go to: > >http://www.tech-assist.org and select "Lost your Login Info?". > >***************************************************************************** > > _________________________________________________________________ > Tired of spam? Get advanced junk mail protection with MSN 8. > http://join.msn.com/?page=features/junkmail > > ***************************************************************************** > Submit A Repair Tip Here, or Change/Remove your Email Address: > http://www.tech-assist.org/secure/tip/main.html > ***************************************************************************** > For automatic password retrieval 24 hours a day, go to: > http://www.tech-assist.org and select "Lost your Login Info?". > ***************************************************************************** -- Schneider TV & Electronic Inc. 5415 N. Wooster ave. Dover, Ohio 44622 www.geocities.com/schntv2000/ 330-343-0768 FCC. first class & Extra class K8WLY ***************************************************************************** Submit A Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.html ***************************************************************************** For automatic password retrieval 24 hours a day, go to: http://www.tech-assist.org and select "Lost your Login Info?". *****************************************************************************