[TechAssist] Re: Sony PCV-LX920 - LCD Monitor has lines
- From: "Dan Garris" <dgarris@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 25 Jan 2005 18:13:39 -0500
I got this reply back from the Agoraquest.com forum today;
Applicable Models;
PCV - LX900, LX910, LX920(UC), LX100, LX120(I)
Symptom and Cause;
During the use of LCD monitor, faults such as "vertical lines", "horizontal
lines",
"stripes", or "blank screen" may occur.
2. In case of the target lots, replace the LCD panel with the following
part.
If it is out of the target lots, the LCD panel need not to be replaced.
1) MODEL: PCV-100(I), LX900, LX910, LX920(UC)
LCD (15XGA/HITACHI) ASSY (S) P/No.: A-8048-437-A
2) MODEL: PCV- LX120(I), LX920(UC)
LCD (HI/15/XGA) ASSY (S) P/No.: A-8058-403-A
*For the tablet models (PCV-LX900, LX910, LX920), Be careful that
the dust doesn?t enter between LCD and protection glass
during the replacement.
Note: This treatment should be done free of charge even when the warranty
period has been expired.
This is taken from the "official" bulletin from Sony of Canada. Sony US
should honor the same policy. If you take your monitor to a local Sony
Service centre, they should honor the above bulletin. You will, however,
require proof of purchase from an Authorized sony dealer. The date of
purchase will be irrelevant, but Sony needs to know that it is a
legitimately purchased unit.
Dan GArris
Garris Radio & TV
New bern, NC
dgarris@xxxxxxxxxxx
>From: "Dan Garris" <dgarris@xxxxxxxxxxx>
>Reply-To: techassist@xxxxxxxxxxxxx
>To: techassist@xxxxxxxxxxxxx
>Subject: [TechAssist] Sony PCV-LX920 - LCD Monitor has lines
>Date: Tue, 25 Jan 2005 17:54:27 -0500
>
>I have (2) Sony PCV-LX920 Pen-Tablet Slimtop Computers that I personally
>use
>both home and work. I've been having a problem develope over time with the
>LCD pen-tablet monitors on both. Very fine lines (one pixel in width) would
>show up on the screen one by one, more each month. I did some research on
>Google.com and found this website http://www.agoraquest.com/ seems EVERYONE
>has been having this problem with ANY series Pen-Tablet LCD screen and Sony
>is not doing anything about it. I found the follow post below on the
>Agoraquest forum;
>
>......There is a technicial service bulletin regarding this very commom LCD
>high-failure (fine lines starting to appear on side of the pen-tablet LCD
>screen) problem from Sony of Canada. I don't know how Sony USA deals with
>it
>here, but the bulletin for Canucks states that the LCD will be replaced
>whether the unit is within the warranty period or not (proof of purchase
>may
>still be required). The problem is the LCD panel, which is manufactured by
>Hitachi. The bulletin reference number is CNV030028. ......
>
>Any Tech in Canada do work for Sony or familiar with this? I have my
>receipts. Is Sony USA doing anything about this very high failure?
>
>Dan Garris
>Garris Radio & TV
>New Bern, NC
>dgarris@xxxxxxxxxxx
>Ph: (252) 638-4477
>
>
>
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