I've had the same problem the last few weeks. I click on a TIP and get either a blank page or a error code for page not found. Phil Solarz RAC - National Product Service Phil's Electronics C.E.T. GNN3799 - FMIC 734-718-0301 In a message dated 11/16/2004 7:32:22 AM Eastern Standard Time, geminitv@xxxxxxxxxxx writes: Can anyone confirm how the Sony ESI website is currently working? Example, it hard been working with no problems on multiple computers here at the shop. Recently, I have noticed that I can download manuals but if I click on a subject line, I get the following message (the following was for model # KV32FS120 for this subject line). I have also noticed download errors(disconnected) when updating the hard drive/DVD based ESI updates. KV32FS120 Tip E26161006 Dead, LED blinks 4 times. No contents could be found for document E26161006. Bob Waterman, CET® #RI-28 Master Technician License #9109 Service Manager / Parts Manager Gemini Computer, TV, & Security Alarms (508)695-7302 (508)695-7769 FAX geminitv@xxxxxxxxxxx ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/