[TechAssist] Re: Sanyo technical assist dept unresponsive?

  • From: <tvman@xxxxxxxxxxxxxxx>
  • To: <tvman@xxxxxxxxxxxxxxx>, <techassist@xxxxxxxxxxxxx>
  • Date: Thu, 17 Feb 2005 19:57:30 -0330

Hi Phil this tip was 5 years old may no be any good now  Eric
E M Electronics
Deer Lake NL
Canada
tvman@xxxxxxxxxxxxxxx
eric.manuel@xxxxxxxxx
----- Original Message ----- 
From: <tvman@xxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, February 17, 2005 7:50 PM
Subject: Re: [TechAssist] Sanyo technical assist dept unresponsive?


> Phil see this message//Eric
> Sanyo has some real help call 1-800-877-5032 ask for Jim Bogen for parts
and
> schematics.
> Also call 1-800-877-5036 for technical assistance and ask for Marvin
> Richart. The first number is for customer service they will
> send you all the free parts you need to fix the set, they will not charge
> you but will instruct you not to charge the customer
> for the parts. I have not abused this privelege and i challenge any other
> company to
> E M Electronics
> Deer Lake NL
> Canada
> tvman@xxxxxxxxxxxxxxx
> eric.manuel@xxxxxxxxx
> ----- Original Message ----- 
> From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, February 17, 2005 6:23 PM
> Subject: [TechAssist] Sanyo technical assist dept unresponsive?
>
>
> > ILast month I took in a Sanyo 32" HDTV with power supply blown and
> > shorted HOT (I posted the sym-cure)
> > On January 29th I sent a tech assist fax to Sanyo's non-ASC tech assist
> > fax line (818-717-2760) This is now February 17th and to date no
> > response. My fax stays on 24/7.
> > Has anyone gotten the same treatment, or what?
> > There is a fax tone when I dial, i assume it's for the same company,
SFS.
> > If this is an example of their fax response time,whew.
> > Once I waited several weeks to recieve a fax from them with a curt few
> > lines to buy a manual.
> > Phil Bader
> >
> > -- 
> >
> > Philip Bader
> > Jan Phyl TV Inc. (estab. 1976)
> > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > Fax (863) 299-8821
> > email: tjanphyl@xxxxxxxxxxxxxxx
> >
> >
> >
> > -- 
> > No virus found in this outgoing message.
> > Checked by AVG Anti-Virus.
> > Version: 7.0.300 / Virus Database: 265.8.8 - Release Date: 2/14/2005
> >
> >
>
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