[TechAssist] Re: OPINION Doing service calls for Circuit City
- From: "Bob Derrick" <bderrick@xxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 25 Dec 2004 12:49:33 -0500
Sorry, Is his better. I was mess with with it last week and forgot to
put it back.
-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Jim Myers
Sent: Wednesday, December 22, 2004 9:36 AM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Re: OPINION Doing service calls for Circuit City
Hey Bob, do you know how to set the date and time in your computer? Or
did it really take 8 months for your reply to arrive?
****************************************************************************
***************************************
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Bob Derrick wrote:
> As an In Home Consumer Electronics Specialist, one of 3 road techs, I
> repair mostly projo TVs. personally servicing several contracts each day.
> and seeing all the newest stuff. We have been doing GE, NEW, and other
> contract companies for years. going into our 3ed year of servicing Cir Cty
> contracts. It appears to me that although cc has its own contracts and
> servicing employees they have experimented with reselling other service
> contracts in areas. All the contract co and manufactures have rules too
> follow and do follow-up with the customers. cc is no exception and will
call
> the cust every 3 days till the repair is complete and then do a survey.
The
> shop always have 2 or 3 people in the office to keep up with calls and
> paperwork.
> All the techs have a computer and access to manufacturer web sites [ASC
for
> 9] and phones. This is all held together buy a full time business
> owner/manager. Keeping up good relationships with retail store managers,
> contract co, manufactures, and customers is all very important. This is
all
> fairly intense, fast paced, always on the run type work, but this contract
> and warry work is our bread and butter. In my 15 years of tv service the
> business changes continually, It has always been hard too keep up and
shows
> no signs of slowing down.
>
> Bob Derrick
> c/o Leader TV and Video Service
> Rochester, NY
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Tiberio Moreira
> Sent: Friday, December 17, 2004 3:27 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: OPINION Doing service calls for Circuit City
>
>
> Thank you all that gaave their opinion
> I don't think I will reply to circuit city for service calls
> I didn't want to be an ASC for anyone for that very reason ( no one owns
me
> except my little girl )
> I love to golf fish & scuba diving any time I want
> Just forward my calls to my cell phone- answer the calls I can (thank god
> for the beloved answering service )
> Merry Christmas to Everyone
> god bless you all
> tib
>
>
>
> Tiberio Moreira
> 412 Lancaster St.
> Leominster Ma. (978) 5375973
> #9176
>
>
>
>
>
>>From: becyn <becyn@xxxxxxxxxx>
>>Reply-To: techassist@xxxxxxxxxxxxx
>>To: techassist@xxxxxxxxxxxxx
>>Subject: [TechAssist] Re: OPINION Doing service calls for Circuit City
>>Date: Fri, 17 Dec 2004 11:03:39 -0500
>>
>>I doubt if it's ACTUALLY circuit city that contacted you. GE SMS , a
>>subsidiary of GE capital handles sevice contracts and all out sourced
>>sevice issues for them.
>>If you are good at dealing with bureacracies, then go for it. The money
>>isn't too good but the checks do come and don't bounce.
>>The experience can be a bit frustrating at times. They have an
>>attiitiude as if they own you. I guess they haven't figured out that
>>there are fewer ASC's every year.
>>I got tired of being offered 50 cents a mile to go to Tim-buc-too.
>>
>>Jim McVey
>>McVey Alltronix
>>327 Broadway
>>Newburgh N.Y. 12550
>>
>>*NOT* a NESDA member
>>Factory authorized
>>service for over 20
>>major brands.
>>845 561 8383
>>Tiberio Moreira wrote:
>>
>>
>>>hi gang
>>>I have been contacted by circuit city to do service calls
>>>I would like to know if anyone has had any dealings with them
>>>I am not an ASC fofr any brands ( my choice ) and they didn't seem to
>>
>>care
>>
>>>they just wanted to know how many service calls i could do a week
>>>Before i repply to inquire about how they pay
>>>I would like to know if anyone has any info that they would like to share
>>>tib
>>>
>>>
>>>
>>>Tiberio Moreira
>>>412 Lancaster St.
>>>Leominster Ma. (978) 5375973
>>>#9176
>>>
>>>
>>>
>>
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