[TechAssist] Re: Mistubishi Model# CS35401 Parental Lock
- From: "Moutons Electronics L.L.C." <moutons@xxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 13 Sep 2005 11:34:46 -0500
J Silverman
I agree, that was my first response. However I have fixed her set in the
past and she is rather old. No owners manual, no internet, and Mits website
doesn't support any of there direct view model from what I saw. Nor do they
give a number to call for customer support. I couldn't just let her down
since I am her choice for service. Sometimes we are all they have due to the
lack of support from what misguided people think is a great company. I just
wish I could charge for the support but I just tell them that I sell RCA and
that I can solve any problem with them because I have better support and
access to much more info from them. Hopefully when they replace their tv
they will remember that and shop here. Its a nice thought and doesn't work
as often as I like but I will keep trying like everone else here.
Jason
Moutons Electronics
----- Original Message -----
From: "J Silverman" <greentron@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, September 12, 2005 9:53 PM
Subject: [TechAssist] Re: Mistubishi Model# CS35401 Parental Lock
> Cant the customer just call Mitsubishi customer support and ask them? Or
> email them if the customer has the facility?
> ----- Original Message -----
> From: "Moutons Electronics L.L.C." <moutons@xxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, September 12, 2005 5:07 PM
> Subject: [TechAssist] Mistubishi Model# CS35401 Parental Lock
>
>
>> I have a customer that has there set saying "locked" and to enter a code.
> I am sure it is in some sort of Parental Lock. I never had to disable one
> of these so if anyone knows the procedure for a 12yr old Mitsubishi I
> would
> love to get a copy of it.
>> Thanks
>>
>> Jason
>> Moutons Electronics
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