Al, From Tech Repair CD: Phillips\32RF52S37\Service mode\\\Q800\plug set in then 062596 then hit (exit button) then turn set on then do the same 062596 then press (exit button) then unit is in service mode\Exit button after set is turned your in SDM not SAM\\\\\\\ Also, be sure the customer has the set in the correct aspect. Jeff -- Intrepid Video TV/VCR Repair 263 S Front St, Steelton PA 17113 717-939-7708; (F) 717-564-4952 www.intrepid-video.com www.tech-repair.net ----- Original Message ----- From: "Al Brown" <abrown@xxxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Friday, July 30, 2004 5:33 PM Subject: [TechAssist] Magnavox Model 32RF52S327 Vertical Stretched Product: 32"TV Make: Magnavox Model; 32RF52S 327 Ch. # : 32Q800-7623 Mfg: 2003 I am going out of town next week on this set and it sounds like all I have to do is reduce vertical size..Its been this way since it was new and the cant see scores etc on top and bottom..Is this a mechanical adjustment or do I need to access the service menu ,And if so what is the procedure for that now?? Thanks Al Brown Largents Inc. 718 Main St. Lewiston, Id. 83501 208-743-8579 208-746-3426 Fax ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/