[TechAssist] Re: Any Apex ASC's
- From: peggs <peggs@xxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx, techassist@xxxxxxxxxxxxx
- Date: Fri, 13 May 2005 15:54:11 -0700
Neither of those functions are on the Remote or TV
ty
Peggs
At 01:31 PM 5/13/05, Jim Myers wrote:
>You may have to hit enter or ok instead of play on the remote.
>
>
>********************************
>Since 1972 *
>Jim Myers *
>Telrad Electronics *
>Fort Wayne Indiana *
>********************************
>
>
>peggs wrote:
> > Customer has brought me a TV/DVD combo model GT-2015DV.
> > It's fixed(cleaned lens),I just have weird steps I have to go thru to
> start
> > the unit
> > playing a DVD,if it will play the DVD at all.
> >
> > 1. I have (2) DVD's,that go into playing the DVD on it's own(as these 2 do
> > on in all DVD players).
> >
> > 2. I have a couple of DVD's,that come to the 'home screen'.
> > Where you can start the movie,or select language/audio settings/or scene
> > selections.
> > It always comes up on the 'play movie' selection,and hitting play(on all
> > DVD players)
> > starts the Playback.........not on this unit.
> > Hitting play/pause,causes the unit to pause,hitting it again starts
> > the play again,but only on to the 'home screen',it stops there.
> > I have to hit Stop twice,then hit play,and it will play the DVD.
> >
> > 3. I have a couple of DVD's that come to the 'home screen',on the start
> > movie selection as usual,but
> > I cannot start the movie.Hitting play/pause,causes the unit to
> > pause,hitting it again starts
> > the play again,but only on to the 'home screen'.Hitting Stop twice and
> then
> > play,starts the
> > DVD again,but it only comes to the 'home screen'.
> > I can't get these DVD's past the 'home screen'.
> >
> > I have the OEM remote also,but the buttons on it act the same as the
> > buttons on the unit.
> > I've been thru all the menu settings I can change,although I have a Setup
> > button that brings up
> > choices of
> > General Settings
> > Speaker Setup
> > Audio Settings
> > (Preferences)
> > Exit Setup
> > but I can't go 'into' any of these,nor select any of them(it's stuck on
> > General settings)
> > I'm no dummy,but I sure feel like one on this unit.....of course the
> > customer doesn't have a clue either.
> >
> > Literally,there will be some DVD's this customer won't be able to
> > watch(they'll be stuck on the 'home screen').
> >
> > Peggs
> >
> > Peggs' Electronics
> > 1519 West 2nd Street
> > Owensboro,KY 42301
> > 270-926-4968
> > fax 270-686-7399
> > peggs@xxxxxxxxxxxxx
> >
> >
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