[TechAssist] APEX GB4308 -Not saving customer settings
- From: "Valley TV" <valleytv@xxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Fri, 21 Nov 2003 12:58:16 -0500
Whew..
All that talk earlier this week about APEX and I thought "I never see one.."
Now 2 in one day. I ordered 2 STK392-040 Convergence IC's for 1 customer but
I'm wondering about another customer's call that I just received..
Customer sets his convergence and set works perfectly -until he shuts it off..
Convergence must be reset each time.. Just wondering if it has eeprom problem
(no other adjustments change) -or- is the customer missing a step after
adjusting convergence settings.
Apex expert advice appreciated!!!!
Gary
Valley TV-Berwick, Pa office
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