Hi all. I have recently been talking to t-mobile on behalf of a couple of people trying to find out about TALKS. They do have what in my mind is a wrong-headed policy of having a special disability team and when you are first registered with them, if like in my case you go for Braille bills, you get transferred to the disability team when you ring t-mobile from your mobile phone. 2 people from this disability team have advised me that t-mobile will not help in any way installing TALKS and they even advise that doing this myself could invalidate the warrantee. I doubt this severely and as it will be time for me to upgrade my phone this issue will arise for me personally soon. I have 2 questions. Firstly, has anyone else on this list been given such information by t-mobile and secondly does anyone know if t-mobile have the same attitude to TALKS in other countries? I think the attitude some providers have of not providing TALKS to visually impaired people is based on short term thinking and ignorance. I know that since I got Talks, my bill has risen three fold. While I was with O2 they more than got their money back in this way! Cheers Graham Graham Page Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird