[talks-uk] t-mobile and Talks

  • From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Mon, 20 Mar 2006 16:29:09 -0000

Hi all.

I have recently been talking to t-mobile on behalf of a couple of people trying 
to find out about TALKS.

They do have what in my mind is a wrong-headed policy of having a special 
disability team and when you are first registered with them, if like in my case 
you go for Braille bills, you get transferred to the disability team when you 
ring t-mobile from your mobile phone.  2 people from this disability team have 
advised me that t-mobile will not help in any way installing TALKS and they 
even advise that doing this myself could invalidate the warrantee.

I doubt this severely and as it will be time for me to upgrade my phone this 
issue will arise for me personally soon.

I have 2 questions.  Firstly, has anyone else on this list been given such 
information by t-mobile and secondly does anyone know if t-mobile have the same 
attitude to TALKS in other countries?

I think the attitude some providers have of not providing TALKS to visually 
impaired people is based on short term thinking and ignorance.  I know that 
since I got Talks, my bill has risen three fold.  While I was with O2 they more 
than got their money back in this way!

Cheers

Graham
Graham Page

Mobile: 07753 607980
Fax:  0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird

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