Adrian, Firstly, Talks is none transferable, so, if you wished to own Talks on that device you will need to buy a full licensed copy, £150. This can be done 24 hours a day 7 days a week online at our web-site, www.talknav.com, or, by phoning us on 0844 999 4199. If you format / erase the phone, you can reinstall by downloading the install files from Nuance and then installing again, we would strongly recommend installing to the phone memory rather than the memory card. if you need greater instruction please do feel free to respond. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - service@xxxxxxxxxxx Phone: - +44 844 999 4199 On 10 Jul 2012, at 08:24, Adrien Collins wrote: > Hi > > I have my friend's phone, he has a problem with talks, it is > a nokia 72, if we have to reset it to factory settings, how > can I get talks back on it? Talks is on the memory card. > What would it cost me to put talks on it again in my name? > > Regards > > Adrien > > > >