Barbra, I tried ringing your mobile number which is listed at the end of your message, but apparently it's not available? go to: http://www.talknav.com/downloads/3rd%20Edition%20Handsets/ this is the exact link to the page, the file you're looking for is called: talks3rd_400_3_signed.sisx <http://www.talknav.com/downloads/3rd%20Edition%20Handsets/talks3rd_400_3_si gned.sisx> This you'll find below the RSM files, the folder is displayed in alphabetical order. it's there I just saw it... Neil Barnfather WFA List Administrator Talks Users Host TalkNav is a Nuance Talks and Zooms online dealer and Wayfinder Access distributor, with online purchasing and your product activation code being e-mailed to you within minutes of your order, 24 hours a day 7 days a week, why not use TalkNav for your next purchase of Talks or Wayfinder Access? www.talknav.com +44 (0) 161 277 7997 service@xxxxxxxxxxx _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson Sent: 12 March 2009 16:24 To: talks-uk Subject: [talks-uk] TALKS4 It's a bit much that Nuance are still only offering version 3 for download and not 4. And Neil, I've been all over your downloads area and only the manual and release notes for version 4 are showing for download. Barbara Wilson M: 07285685682 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx