Hi Barbara, I can't exactly remember where I made this change. But my phone does now say... Hello Peter when I start it up. The approximate location is as follows. Its in the region where you can select your start up window to show a graphic or text. Well, I accidently came across the fact that when they say text, they meant that initially, it is an edit field and you can type something into it before you select okay. So I select text. Then I typed in... Hello Peter... Then I selected Okay. And that's how my phone now says Hello Peter when its booted up. Its kind of like the windows startup window, because after it says Hello Peter, it goes into the regular BT-Mobile window and says the likes of tu 29-04-06 etc. Hope you can figure out what I'm taling about. Taling? Um, that's another way of saying talking. Peter laughs like Bart and spins in his chair.