StarMetro Implements Braille at Bus Stops Written by Lorin Pratt In its continued effort to provide the highest level of service to all citizens, particularly those with transportation challenges, StarMetro has begun incorporating Braille at its bus stops. Over the next several months, bus stop signs throughout Tallahassee will be outfitted with blue acrylic plates containing Braille and white raised lettering to identify each route. This will enable visually impaired riders to tactilely obtain the route, bus stop number and texting code used to locate maps and bus schedules. Essentially, the Braille conveys the same information that is currently printed on bus signs to help riders navigate the system. By texting the bus stop identification number, for instance, customers can access route schedules and receive text alerts for bus arrival times. This grant-funded initiative represents a cooperative effort of the City of Tallahassee along with local agencies, community leaders and visually impaired residents. It reflects the dedication and commitment of City leaders, the Tallahassee Council of the Blind, Lighthouse of the Big Bend, Ability 1st and engaged citizens such as John Plescow, Wanda Stokley, Lynda Jones, Evelyn Worley, Owen and Erica McCaul, Michael Elliott and others. Always an industry leader, StarMetro has a long history of providing exemplary service to many transportation-disadvantaged citizens. It recently received the prestigious 2013 Dispatcher/Scheduler of the Year Award from the Florida Commission for the Transportation Disadvantaged in recognition of providing caring, efficient and reliable transportation services throughout the Capital region. StarMetro operates 12 cross-town routes, as well as university routes and special para-transit transportation to senior, disabled and low-income customers in Tallahassee and Leon County through services such as Dial-A-Ride. Last year, StarMetro managed 261,407 calls and provided 163,000 para-transit trips. More customer-focused programs are under way. It's all about being a Smart City with Smart Transit and Moving Forward Together. For more information about StarMetro, visit Talgov.com/starmetro or call StarMetro's main office at 891-5200. Other ways to view information include liking StarMetro's official Facebook page and following @RideStarMetro on Twitter. Photo Caption: Wanda Stokely and John Plescow of Tallahassee point out the new Braille plates at a bus stop on Reese Park Lane.