[sib-access] Re: [Bulk] JawsCursor becomes Useless After Exiting Sibelius

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <sib-access@xxxxxxxxxxxxx>
  • Date: Mon, 31 Aug 2009 13:15:08 -0700

George,

Good point. Early on the presumption was that Chi is using Sib-Access and a 
correct version of Sibelius/JAWS, but therein may lie the total rub.

I also didn't find any mention of versions, etc. in any of Chi's messages.

Dave

----- Original Message ----- 
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <sib-access@xxxxxxxxxxxxx>
Sent: Monday, August 31, 2009 09:08
Subject: [sib-access] Re: [Bulk] JawsCursor becomes Useless After Exiting 
Sibelius


Unless I've missed a message, I don't see any mention of what version
of JAWS Chi actually has.

(At least if it was JAWS 10, we could try a Tandem session)

Come to that I don't seem to have seen any mention of what version of
the Operating System, including Service Release level.

And exactly what version of Sibelius as well?

George.

-----Original Message-----
From: sib-access-bounce@xxxxxxxxxxxxx
[mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of Dan Rugman
Sent: 31 August 2009 16:35
To: sib-access@xxxxxxxxxxxxx
Subject: [sib-access] Re: [Bulk] JawsCursor becomes Useless After
Exiting Sibelius

Chi,

reformatting  sounds rather extreme to me. I'd only do this as an
absolute
last resort.

Just as a reminder, you must be using JAWS 7.1.500 or any later
release.

I know of no other user who is experiencing this problem. It sounds
like a
system specific issue.

I'd try uninstalling and reinstalling whichever version of JAWS you
are
using first. Make sure that you backup your existing scripts for other
applications before you do this.

Go to Start > All programs > JAWS X > Explore JAWS > Explore my
settings

Copy everything to the clipboard, create a new folder in My Documents
called
something like "JAWS backup" and then paste the clipboard into that
folder.

Use Add/Remove programs to start the JAWS uninstaller.

Make sure that you uninstall shared components because it may be one
of
these which is broken. Don't worry about the warning that other FSI
programs
won't work afterwards. You'll be reinstalling JAWS straight away so
those
components will be put back and the other apps will work again.

Reinstall JAWS.

Copy everything in the JAWS backup folder that you created to the
clipboard.

Go to Start > All programs > JAWS X > Explore JAWS > Explore my
settings

Paste the clipboard into that folder.

Finally, find the Sibelius Access files that you downloaded and copy
the
contents of the JAWS folder to the clipboard.

Go to Start > All programs > JAWS X > Explore JAWS > Explore my
settings

Paste the clipboard into that folder.

If you get a dialog asking you if you want to replace a file, choose
Yes to
all.

Now try running Sibelius again.

Dan Rugman

visit the new on-line resource for visually impaired musicians and
home of
Sibelius Access.
www.musicaccess.co.uk

-----Original Message-----
From: sib-access-bounce@xxxxxxxxxxxxx
[mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of Chi Kim
Sent: 30 August 2009 23:42
To: sib-access@xxxxxxxxxxxxx
Subject: [sib-access] Re: [Bulk] JawsCursor becomes Useless After
Exiting
Sibelius

Well, I guess I'll have to format and reinstall everything. Let's see
that
fixes. I can use it for now by rebooting after exiting sibelius.

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