Hi, the actual requirement is 5.2.5. Best wishes. Tim Burgess Raised Bar Ltd Phone: +44 (0)1827 719822 Mobile: 07989 486976 Web: http://www.raisedbar.net Facebook: http://www.facebook.com/pages/Atherstone-United-Kingdom/Raised-Bar-Ltd/12023 4896800 Don't forget to vote for improved access to music and music technology at http://www.raisedbar.net/petition.htm -----Original Message----- From: sib-access-bounce@xxxxxxxxxxxxx [mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of Gordon Kent Sent: 22 December 2009 18:32 To: sib-access@xxxxxxxxxxxxx Subject: [sib-access] Re: AW: Re: AW: Re: Sibelius Access plugin does not run correctly Also, are you running sibelius 5.2? The version that comes on the CD is not the latest update. Gord ----- Original Message ----- From: "Claudio Sacco" <cl.sacco@xxxxxxxx> To: <sib-access@xxxxxxxxxxxxx> Sent: Tuesday, December 22, 2009 11:54 AM Subject: [sib-access] Re: AW: Re: AW: Re: Sibelius Access plugin does not run correctly Hi Beccy You don't have to uninstall anything, since the installation is done by hand. Just go once more through the installation instructions and ask questions, if something isn't clear. A common error is, that user misunderstand where to place which files. Regards Claudio > -----Original Message----- > From: sib-access-bounce@xxxxxxxxxxxxx > [mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of Rebecca Schaefer > Sent: Tuesday, December 22, 2009 5:15 PM > To: sib-access@xxxxxxxxxxxxx > Subject: [sib-access] AW: Re: AW: Re: Sibelius Access plugin > does not run correctly > > Hi! > > My JAWS keyboard setting is Desktop. I will try to reinstall > the Sib Access Software one more time. Do I have to uninstall > it in a special way before? > > Regards, > > Beccy. If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx