[ SHOWGSD-L ] Continental Airlines
- From: <kleinkauf2@xxxxxxx>
- To: showgsd-l@xxxxxxxxxxxxx, CHGermanShepherdDoglist@xxxxxxxxxxxxxxx
- Date: Mon, 11 Feb 2008 12:56:01 -0500
Well folks, I have tried to obtain discounts for those traveling to the
Beaumont National and after many many e-mails and some snail mail to the
PetSafe and Continental Cargo, I now have the final word.
Regarding the shipping of dogs, they of course must abide by USDA regulations -
as shown via the following link.
http://www.continental.com/web/en-US/content/travel/animals/petchecklist.pdf
This takes care of any argument concerning the size of crate mandated for the
dog. IT shows how to measure the dog and what is required by the USDA (U. S.
Dept. of Agriculture). Unfortunately the German Shepherd Dog with it's erect
ears tends to put them into larger crates than they actually need.
Continental feels (due to customer feedback) that they provide outstanding
service for our pets. They are recognized by AATA, Animal Fair, and Pets.com
for their care of the pets and the customer service they provide. They have a
reputation for being the "best in the industry". They also state that,and I
quote, "Most of our customers feel they are getting a great value for the cost
of shipping, whether it is a family pet or show quality dog. This is based on
the excellent condition in which these animals reach their destinations, and
the reliability with regard to our money back guarantee to transport the pet on
flight specific routing, We offer 24 hour tracking by dedicated agents at the
PetSafe Desk, along with on-site kennel service available for animals
transiting our international hubs in Newark and Houston. Climate controlled
bins permit us to serve our pets year-round, from bulldogs to Chihuahuas: every
animal receives expedited service from the aircraft to the termin
al."
As I stated, I tried to obtain a discount for those taking multiple dogs to the
Beaumont National - to no avail. They will be charge the full fees. They are
looking into the possibility for those identifying themselves as attending the
National of providing them with a group discounted rate for their flight.
That's dogs must pay full fare and people possibly discounted.
If you have ever had a problem with PetSafe and Continental's service, I ask
that write them at this address:
PetSafe
c/o Ms. J. Barrow
QuickPak Customer Service Specialist
Continental Airlines Cargo
Suite 100
533 Northpark Central Drive
Houston, TX 77073
Carolyn Putnam
GSDCA Thirteen Club Chair
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