[real-eyes] Re: question about openbook and scanning
- From: "Rosemarie Chavarria" <knitqueen2007@xxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Thu, 10 Jul 2008 10:42:44 -0700
Hi. The person who set this computer for me set the printer to scan with
word instead of openbook. I went to the file menu and there's an option
called "scan using openbook". When I tried that option, it didn't work. I
did go to the control panel and systems and it appears to be fine. I even
uninstalled and reinstalled openbook to see if that would solve the problem
but nothing worked. My family got me openbook for my birthday four years
ago and it would be a shame to have it if I can't use it.
Is there something else I can try? Thanks very much for your help.
Rosemarie
----- Original Message -----
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Thursday, July 10, 2008 9:45 AM
Subject: [real-eyes] Re: question about openbook and scanning
> Make sure the scanner will scan properly from the Brother software in
> Windows. Better check device manager from the hardware tab under system
> in
> control panel. If you have a category called other and your scanner is
> listed there then the drivers haven't been installed properly. If it
> appears they are installed properly make sure it's in the scanner
> selection
> list in Openbook. You can get to this by pressing alt A for advanced,
> then
> down arrowing to scanner selection and pressing enter.
> ----- Original Message -----
> From: "Rosemarie Chavarria" <knitqueen2007@xxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Thursday, July 10, 2008 11:26 AM
> Subject: [real-eyes] question about openbook and scanning
>
>
>> Hi, everyone. I've been having a problem trying to get openbook 7.0 to
>> work
>> with the printer I have. When I try to read something, I get this
>> message
>> that says "scanning initialization has failed". I have a Brother MFC
>> 34-20
>> USB all-in-one printer. When I had my old computer which had windows 98,
>> my
>> printer worked well with openbook but now I can't get it to work and
>> you'd
>> think it would work better with windows XP. How can I solve this
>> problem?
>> Any suggestions would be very much appreciated.
>>
>> Many thanks in advance.
>> Rosemarie
>>
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