Thanks Reg. The other USB port had no luck either. odd. Off to call FS. Thanks again, Sarah -----Original Message----- From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Reginald George Sent: Monday, February 08, 2010 2:48 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] Re: USB connection not recognized by PC Not sure why it would just stop working. Try another USB port. Also you can call Freedom Scientific on this and, they will help you at no cost except that of the phone call of course. ----- Original Message ----- From: "Sarah Jevnikar" <sarah.jevnikar@xxxxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Monday, February 08, 2010 1:26 PM Subject: [real-eyes] USB connection not recognized by PC Hi all, I use ActiveSync with my Pac mate and until today it was working well. Now when I connect the device through USB to my PC it is not recognized. I don't know if this is a problem with the hardware or software. Normally active sync opens and starts working, but nothing happened today. Not even the usual sound a computer makes when a device is connected. Any thoughts on this? Thank you, Sarah To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes