Suzanne, It looks like you are using Windows XP which is also shown as 2002. If that is the case you cannot use IE9 as it is not compatible. The best you can do isIE8. You have to be using Windows Vista or Windows 7 to use IE9. Thanks, Jim -----Original Message----- From: Suzanne Carleton Sent: Saturday, December 31, 2011 9:48 PM To: real-eyes Subject: [real-eyes] IE9 p.s. for whatever reason, even though i have automatic downloads, i still have IE7 so wanted to update to 9. -- Suzanne To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes