[real-eyes] Fw: In regards to share a fare

From: "Terrie Arnold" <tanderson3@xxxxxxxxx>
To: <CCB-L@xxxxxxxxxxxxxxxx>
Date: Sun, 11 Jan 2009 20:47:43 -0600
Hello list,
I hope someone out in your area can give the people here within my city some 
help, as of Jan. 1st we have been invaded by VOLIA.     I understand that this 
company party much controls the bus and para transit services across Calif. , 
we have had people refused service due to them having a guide dog and was told 
by the head of the local METRO system that if they could leave their dog home 
to go to work. the driver backed up and almost ran over the dog handler and his 
dog. Drivers not getting out of the cab's not getting out of the cars , not 
going to the door - as it is a door to door service. Someone told me that 
someone sued Viola , and we really are in  need of some ideas to deal with this 
matter. I believe you all may have some good ideas as we were sold a song and 
dance that  they would train the people to know that they could not refuse a 
guide dog simply to the fact that - had allergy's, their  religion, did  not 
like dogs, and they were afraid of dogs. 
    I had discussion with a driver about this situation and I told him that if 
you were told that you would not be served because you are black , you would be 
off the wall on that , so I told him the same thing it is with having a guide 
dog. The dog is my eyes point blank. . . .
    So if anyone has a good idea of  dealing with this company please send a 
email to"
terriedavo@xxxxxxxxx
Thanks for any help that you can give in this matter.
Terrie Arnold
----- Original Message ----- 
From: Terrie Arnold 
To: First-Steps@xxxxxxxxxxxxxxxx 
Sent: Sunday, January 11, 2009 5:24 AM
Subject: Re: In regards to share a fare

hello list ,
as I understand California is totally controlled by this company, and blind 
people are denied services in this service , and will this happen here.
terrie    
  ----- Original Message ----- 
  From: Christine McDonald 
  To: First-Steps@xxxxxxxxxxxxxxxx 
  Sent: Saturday, January 10, 2009 6:33 PM
  Subject: In regards to share a fare


   I will say on Friday and Saturday I was able to get threw  without  problem  
I Will also include  yesterday at last I was permitted to adjust my  pick up 
time from work.
   of course I am still concerned by one: the change in policy for  approval  
in case you guys were not aware of the changes.. I will explain no longer is a 
doctor's letter stating the disability and need for share a fare  nor is along 
the letter  from voc rehab or rehab for the blind enough..
   their is a screening as well face to face interview with a share a fare 
person..  now I just want  to know  what  constitutes a taxi driver or bus 
driver to determine if  the doctor's and rehab workers    are correct or 
incorrect in determination of a person's need for their services.
   I am sorry but don't the state get paid to decide if we are disabled or not  
I feel this is a policy that has come into play that  could allow for personnel 
discrimination  .
   how come all the sudden a doctors  declaration is not enough? or the fact we 
get Federal  support because they have deemed us disabled?
   now a  bus driver taxi driver or  receptionist  or what ever has to also 
approve us  for this service this came into effect January 01  of this year any 
and all new    referrals for share a fare must after providing proof of 
disability  go to their office to do a face to face to be approved by them as 
well and they do have the right to denied the service...
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[real-eyes] Fw: In regards to share a fare

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