RE: tearing my hair out
- From: "DaShiell, Jude T. CIV NAVAIR 1490, 1, 26" <jude.dashiell@xxxxxxxx>
- To: <programmingblind@xxxxxxxxxxxxx>
- Date: Fri, 16 Apr 2010 07:21:48 -0400
Have you ever checked out solona.net? There's a couple services
available from that site that will help you solve some of your problem.
-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of qubit
Sent: Thursday, April 15, 2010 23:59
To: blind-windows@xxxxxxxxxxxxx; bprogramming; Multiple recipients of
NFBnet GUI-TALK Mailing List
Subject: tearing my hair out
Greetings all --
I wonder if anyone here has dealt with live.com to manage their email
addresses.
I have to use live.com because my ISP requires it, but the tech support
people (scattered around the world) don't seem familiar enough with the
pages I'm on to answer my questions. They follow me through a session
with
my screen reader, then take me off to some strange unrelated page trying
to
do something I don't want...at which point I start over and they follow
me
with my screen reader as I do what I am trying to do, which is to set up
a
set of logins for various uses.
On the surface it looks as if it should be accessible -- even down to
the
audio captcha, but the captcha has a gotcha -- the user has to open a
separate window to play the audio, then type in the numbers, then close
the
window and the numbers are copied into the visual captcha, which uses
different characters, so the strings don't match. I know this from
sighted
family members. There is no way to get past the captcha unless I install
firefox and get whatever that add-on is.
Is there an IE add-on that solves captchas?
I really have to solve this problem as it affects both personal and
business
logins.
I can't believe how many brick walls I have hit on this site. It's like
playing a game of rogue! The captchas are only one problem.
So any knowledgeable advice is welcome.
TIA!
--le
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