Re: Cognos Accessibility Problem
- From: LU OGBE <oluogbe@xxxxxxxxxxxxxx>
- To: <programmingblind@xxxxxxxxxxxxx>
- Date: Sun, 4 Oct 2009 14:42:48 +0100
Brent,
Have you tried switching cursor mode on the icon and then using the right
mouse button?
With regards to IBM, you can advice the customer service rep to get in touch
with the IBM accessibility team in US. I know they have a brilliant
accessibility team because I did a placement in IBM for a year. They may
already have possible solutions or might be working on solutions.
Let me know if I can be of more help.
Regards,
LU
----- Original Message -----
From: "Brent Neal" <bneal@xxxxxxxx>
To: <ProgrammingBlind@xxxxxxxxxxxxx>
Sent: Wednesday, September 30, 2009 2:33 PM
Subject: Cognos Accessibility Problem
I finally was able to talk to a Cognos tech at IBM and explain the problem.
She said she was not sure that anything could be done but she would check
into it. She asked me to email her some information about the JAWS screen
reader and how it worked. She also wanted to know what would have to be
done to fix the problem.
I am not sure how to fix the problem. Would a text label just have to be
added to the icon tab in order to allow JAWS to find it and then could you
click on it using the mouse buttons or does something else have to be done.
Also on some of the icons that do show up like properties when I hit enter
on it or click it with the left mouse button it brings up the context window
that says minimize, maximize etc. instead of opening the properties. If I
right mouse button click properties it brings up a different context window
but still does not open properties. If a sighted user uses the regular
mouse and clicks on some of the other icons then I can go to properties and
it works correctly. Any ideas about what could be going on and how it could
be fixed? I should probably also address this with the IBM tech. Also if
you know good arguments on why they should make cognos accessible let me
know. I think it is a law for the federal government but I am not sure
about state government.
Thanks in advance for any information.
Brent Neal
140 E 300 S
Salt Lake City, UT 84111
Programmer
Phone: 801.526.9797
Email: bneal@xxxxxxxx
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