Hank, I wouldn`t throw your scanner in the trash - yet. I`ve been having scanner problems too - it`s just so frustrating & time consuming trying to solve the problem. Uninstalling the scanner, reinstalling it, checking plugs are fitting properly, reading up on articles etc.. Well last week I went to my printer maker`s website & downloaded a driver for the printer and since I installed it, the scanner has been working very well. So perhaps you need a printer driver. How far into the scanning programme were you able to get? I was able to get the image and then a message would come up -- the scanner can`t find the default printer. Best wishes.. Grace To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/