in xp go to control panel then administrative tools then computer management then open the "services and applications look through there and see if the printer is "engaged" there is alot there and I know it was here I got the spool to work on the printer. not real sure this is a fix, but worth a look Software isn't released, it's allowed to escape To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk