-=PCTechTalk=- Re: question about installing windows xp
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 11 Aug 2008 04:06:42 -0400
Hi Hank,
In this case, your friend is correct. In the standard place for
entering the product key, there are five small boxes that can hold five
alphanumeric characters in each. The installer automatically jumps from one
box to the next as the entire 25 character string is typed, so he must not
add the dashes himself.
From your description, I am assuming that he is without sight. Since
this is part of the XP install, I also must assume that no screen reader is
running to help him through it. Does this mean his mother is the one typing
in the characters? If not, see if he's willing to ask her to type them in
when the install gets to that point.
One other thought is based on how Windows keys are specific to the type
of XP being installed (OEM, Retail, Volume Licensing, etc.). If he is a
tech-type of guy, is there any chance that he may have modified his original
install disk using utilities such as nLite, RVM Integrator, etc. that let
you add &/or remove things from the install? While I doubt this would
happen while doing normal tweaking of the OS in one of these, it's still
theoretically possible that something was removed or added that changed the
type of install from, for example, an OEM disk to a Retail copy. While the
functionality of both disks would not be any different, an OEM key will
never work on a Retail version of the XP install disk. If it is even
remotely possible that he has done something like this, he'll need to go
back and use the original install disk to at least get back into Windows
where he can try some 'less intense' experiments with those types of
utilities. lol
Peace,
Gman
"The only dumb questions are the ones we fail to ask"
----- Original Message -----
From: "hank smith" <hanksmith5@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, August 11, 2008 2:21 AM
Subject: -=PCTechTalk=- question about installing windows xp
> hello have a question.
> I am helping a friend install windows xp pro
> windows tells him his product key is incorrect how ever I had him confirm
> with his mom who is sighted the key that he has written down in braille
> and it is correct
> he is not putting in the dashes do to the fact widnows automaticly moves
> the spot for the next set of 5 sets of numbers and letters
> am I correct or am I not should the dashes be in there should my friend
> put the dashes in?
> he says it does not need to be done I say it does need to be done
> who is correct?
> want to make sure I am giving him correct info because I don't even trust
> my own info anymore this is so frustrating.
> thanks
> Hank
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