-=PCTechTalk=- Re: pop-up/adware problem - won't go away

  • From: "Don Wilcox" <dsw32952@xxxxxxxxxxxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Thu, 9 Dec 2004 21:51:24 -0500

Also go to www.grc.com and use the various security tools there as they 
apply to you and your machine.  Especially the one that disables Windows 
Messenger (not MSN messenger, but WINDOWS messenger).

Don


In the past I have heartily recommended www.Unlimited-mail.com as an 
excellent paid email service with superior customer support.  Unfortunately, 
I can no longer do that.  Apparently they have grown too large to continue 
providing customer service like they used to.  E-mails to their support 
department have gone unanswered for weeks at a time.  Also, the email server 
suffers from frequent problems that last as little as a few minutes to as 
much as several days.  I would strongly encourage everyone to consider 
alternative email services... especially the new Google mail which is 
rolling out free POP/SMTP access for their members.
----- Original Message ----- 
From: "Davisunit" <davist@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, October 07, 2004 4:45 PM
Subject: -=PCTechTalk=- Re: pop-up/adware problem - won't go away


> 1. Update antivirus, Spybot & Adaware.
> 2. Download/install Google Toolbar
> 3. Download/install CWshredder.
> 4. Download/install SpywareBlaster and update it.
> 5. Disconnect from the internet (physically unplug cable).
> 6. Click Start/Run.. and type msconfig / Enter.  On the General Tab,
> click Selective Startup, and uncheck Load Startup Items, then reboot
> (you'll get a warning about System Config on startup).
> 7. Run SpywareBlaster, and enable all protection
> 8. Run CWshredder, and Fix
> 9. Run Adaware & Spybot (seperately), and delete everything they find
> 10. Return step #6
> 11. Reboot
> 12. Scan drive(s) with antivirus
> 13. Return step #5 (consider changing it from "always on" to "manually 
> on")
> 14. Go to http://www.pandasoftware.com/activescan/ and scan your system.
> 15. If you don't have a firewall, download/install Zonealarm
>
> Terry
>
>
> Col een wrote:
>
>>Hi,
>>When I got up the other morning and "woke up" the pc, there were 18 of 
>>these windows on screen.
>>
>>http://www.colliope.com/holdingbin/problem_10_4_04.jpg<http://www.colliope.com/holdingbin/problem_10_4_04.jpg>
>>
>> They have been popping up every few minutes since then, even if I don't 
>> have my browser open. (I've got a cable modem/always-on connection.)
>>Nortons isn't picking up any virus, and AdWare & Spybot aren't finding 
>>this either.
>>The text in the popup window makes it sound like info from my computer is 
>>being sent somewhere and that's kind of scary, but maybe I'm just being 
>>paranoid. Anyone know what this is and how I get rid of it?
>>Thankyou,
>>
>>Coleen
>>
>>
>
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