Marc, Here is a URL to a FAQ page about being disconnected on Net Zero. Here is a 24-7 tech support number, but be warned, it says there is a $14.95 per incident charge. 1-877-272-9929 Jo Ann http://www.netzero.net/support/errors/why_disconnect.html To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/