-=PCTechTalk=- Re: Modem probs
- From: Jim <n1jmm@xxxxxxxxxxxxx>
- To: pctechtalk@xxxxxxxxxxxxx
- Date: Mon, 03 Feb 2003 22:19:14 -0500
This sounds like a phone network problem.
What some ISP's do, is buy lines from a local phone company office and
have them forwarded to one of their other offices where they actually
have modem capabilities. This was know as POP (Points Of Presence) so
that you could dial a 'local' number, but it would actually be answered
at another location outside your local calling area. Kind of like using
call forwarding. ISP's used to have several lines coming from various
towns to a more central location where a modem device would actually
answer them. If your getting a busy signal right away, then either all
the lines are in use or they aren't being routed correctly.
Definitely try calling the same number using a conventional telephone
from the same line as the modem and also from another line, you might
also try calling it from your cell phone. I suspect it will work from
the cell phone but be busy from the wire-lines.
-Jim-
Rick wrote:
> When he called the phone company, they said there is nothing wrong with
>his lines. And it does make calls to other ISP's, to my cell phone, and to
>his other phone line.
>
> The funny part about this is, when he dials up to these phone numbers for
>his ISP, it gets an IMMEDIATE busy signal. So I know something else is
>wrong. But I'm at a loss as to what it might be.
>
>
>Rick
>
>
>-----Original Message-----
>From: pctechtalk-bounce@xxxxxxxxxxxxx
>[mailto:pctechtalk-bounce@xxxxxxxxxxxxx]On Behalf Of Glen
>Sent: Monday, February 03, 2003 8:07 PM
>To: pctechtalk@xxxxxxxxxxxxx
>Subject: -=PCTechTalk=- Re: Modem probs
>
>
>
>Just a thought.
>They haven't switched area codes or prefixes in his
>area recently have they? I recommend getting the phone
>lines tested. Perhaps some work on the phone lines
>around his house?
>
>Glen
>
>
>--- Rick <union865@xxxxxxxxx> wrote:
>
>
>> A friend of mine uses his modem and can connect
>>to many ISP's, EXCEPT
>>Prodigy Yahoo. It will connect to my cell phone, and
>>the other phone line in
>>the same house. I've called the NON Help desk many
>>times, and they keep
>>telling me that there are problems with the numbers
>>he has to dial. This
>>persons son uses the same ISP, and uses the same
>>dial-up numbers, and he
>>connects anytime they dial, but from another city.
>>The NON help desk
>>continues to say they are getting lucky when they
>>connect, because of the
>>problems with these numbers. One lady at the NON
>>Help desk said that he
>>needs to reinstall Windows. (I haven't done that
>>yet.) I've even used my
>>laptop to dial-up to the same numbers when I'm at
>>this persons house, and I
>>can't connect either. But, when I'm at my house, I
>>can connect with the same
>>laptop. I guess what I'm asking is where I can go
>>from here. The modem DOES
>>work. The phone lines do work. But neither one of
>>them will connect to these
>>phone numbers for his ISP, but they will connect to
>>anything else, and it
>>started 9 days ago. He called the phone company and
>>they say there is
>>nothing wrong with the phone lines. Any ideas before
>>I actually DO reinstall
>>Windows???? Thanks for any info.
>>
>>
>>Rick
>>
>>
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