-=PCTechTalk=- Re: AVG help needed
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Sat, 16 Aug 2008 18:23:07 -0400
Hi Patti,
My initial thought is that AVG and Windows Mail both rely on your
internet connection to do what they are saying they cannot do. That strikes
me as odd. My first guess would be that AVG is somehow the reason why
Windows Mail isn't sending.
What I need you to do is to run the update again and write down exactly
what the error says. Specifically, we need to know the full name of the
.bin file as well as any error codes or specifics it might be giving.
I'd also like you to see if Windows Mail (or Outlook Express if it's an
XP or earlier system) works on the other system with the AVG issue. If you
don't have any accounts set up on that other system, go create a new Gmail
account & set it up in that computer's email program and then try to send me
a private message from there.
Peace,
Gman
"The only dumb questions are the ones we fail to ask"
----- Original Message -----
From: "Patti or Ken" <patken@xxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, August 16, 2008 6:07 PM
Subject: -=PCTechTalk=- AVG help needed
> This morning AVG on both my computers refused to update, a message tells
> me there is a .bin file missing!
> I've looked in help but I can't work it out for myself< so am looking for
> help.
> To add insult to injury I think Windows mail is playing up on my desktop,
> as emails I wrote are still sitting in the outbox and won't bulge! So I'm
> on the laptop. (leaving AVG to do a full scan on the other PC)
>
> Back to AVG......It's just the update manager that is not functioning, the
> other components seem to be OK.
> Hopefully someone can help....would reinstalling AVH be advisable?
> Thanks
> Patti
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