-=PCTechTalk=- Program Structure/Function Question

  • From: "Jennifer Drueen" <jdrueen@xxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Thu, 25 Jul 2002 13:13:53 -0400

My IT department is going through a "realignment" exercise and the structure
of the training, documentation, and communications functions will be among
those functions "realigned".  I was wondering how these functions are
structured in other IT department.  Also, I'd appreciate any thoughts on the
most effective relationship between technical/end-user training,
documentation, and communications functions.  Currently, these are lumped
together in one program here, however, communications doesn't seem to be a
natural fit whereas training and doc do mesh well together.

- Jennifer


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