-=PCTechTalk=- How to Troubleshoot Issues with Reading CDs
- From: Master NetLord <NetLord@xxxxxxx>
- To: PCTechTalk - Freelists <pctechtalk@xxxxxxxxxxxxx>,WinTips-Tricks <WinTips-Tricks@xxxxxxxxxxxxxxx>,WinXPHelp <WinXPHelp@xxxxxxxxxxxxxxx>
- Date: Mon, 22 Jul 2002 14:04:00 -0400
>From Lockergnome.............
How to Troubleshoot Issues with Reading CDs
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q321641
{Disc device troubleshooting} "This article describes how you can troubleshoot
issues reading CD-ROM or DVD-ROM optical discs. This article also discusses how
to troubleshoot common issues with CD-R and CD-RW devices. The steps in this
article apply to compact disc (CD-ROM) drives, compact disc recordable (CD-R)
drives, compact disc re-writable (CD-RW) drives, and digital video disc (DVD)
drives." To summarize, you should try the steps on this site before calling
your
technical support. Some of the steps include closing unnecessary software,
testing the disc in a different computer, and cleaning the disc. Make sure to
clean
a disc by wiping from the center of the disc outward... if you wipe the disc in
a
circular fashion, then you risk scratching it. The steps in this article will
only serve
to save you time, as you will probably be able to fix most disc problems by
following the steps. If this article doesn't help you resolve your disc
problem, look
on the bright side... you won't have to spend so much time on the phone with
technical support, because you'll already know what the problem ISN'T!
Regards from the
"Keyboard Cowboy",
Master NetLord
,,,,,
Ô¿Ô¬
Cincinnati, Ohio
Scottsdale, Arizona
«::::»¤«::::»¤¤«::::»¤«::::»
Monday
07/22/2002
2:03:08 PM
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