-=PCTechTalk=- Dell computers
- From: LARRY SOUTHERLAND <larrysoutherland@xxxxxxxxxxxxx>
- To: the_bullhorn2@xxxxxxxxxxxxxxx, thebullhornsbest@xxxxxxxxxxxxxxx, Puters_N_Such@xxxxxxxxxxxxxxx, PC TechTalk <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 23 Sep 2010 16:41:25 -0700 (PDT)
After spending over 100 hours (not an exaggeration) with Dell technical support
during the past two (2) months trying to resolve hardware problems with my
Vostro 420 system, and after having technical support come to my residence on 4
separate occasions to replace the motherboard, the ram, the power supply and
finally the video card, I still have a non-working computer. The PSU was DOA.
The refurbished video card lasted all of 4 hours before dying. I spent from
4:30 p.m. until nearly 7:30 p.m. on the telephone trying to resolve the latest
problem(s) with the unit with no success. In the process, the on-site
technical support managed to damage (fry) a $1,500.00 MO drive while installing
the PSU. I cannot strongly enough disrecommend Dell computers based upon this
experience.
Sincerely disgusted,
Larry Southerland
P.S.: I am writing this on my Toshiba notebook computer.
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