----- Original Message ----- From: "Robert McLellan" <bobmclellan@xxxxxxxxxxxx> To: <pchelpers@xxxxxxxxxxxxx> Sent: Saturday, April 19, 2003 1:53 PM Subject: [pchelpers] Re: printer problem, but under warrenty > > > ----- Original Message ----- > From: "Louis M Hall" > > I have a C80 Epson printer that is almost one year old. My warranty ends on > April 30, During the first four months of use, I was using the Epson ink > cartridges that came with the printer. Quality was pretty good using Epson > cartridges, but the printer was new. > > On two later occasions, I purchased what appeared to be quality cartridges > off of the internet. ********************************************************** Bob, your first line includes, "so you are duely warned" could have been changed to "so take heed" and I would still say, I find nothing you say that I can disagree with. I especially appreciate your point of view as I can tell it comes from a depth of knowledge. Thanks for the good advice, Louis ********************************************************************** > > Bob McLellan replies: > This is a soap box speech so you are duely warned! > I am a Certified Canon Printer repairman. I can't tell you how many heads I > have seen ruined by using Non-Canon ink. You can't really tell the people > that it was the ink that did it because of legal liability. BUT...the inks > are made for the printer. In Canon printers there are different inks for > different printers because they need different viscosities to work with the > type of heads that they work in. > > Printers are really, really cheap nowdays because the profits are not > made on the printer. The companies make their money on the ink. When I > first bought a Canon c620 about 7 years ago it was over $500. By todays > standards it was pathetic. Today I can print 20 times faster and many, many > times better quality in a printer that only cost $150. That means I can buy > $350 dollars of ink to get to the same price that I paid 7 years ago for > just the printer not counting the ink I had to buy. > > Louis, if you followed this spiel this far, send in your printer while it is > under waranty. The waranty is there to give you peace of mind and you paid > for it. But don't be surprized if they send it back saying that there is > nothing wrong. THEN my suggestion, use the ink the manufacturer suggest. > > Bob McLellan > Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://pchelpers.5er.com?sig Good advice is like good paint- it only works if applied.