I would suggest having a tech look at this. There may be a hardware problem. In any case, the machine should be checked for CPU overheating, memory condition, the state of the hard drive and anything else that turns up. G. R. Hanson wrote: >I would have if I could have. She couldn't get that far in the process >before it would die on her. > >She said it would act like the pc was starting, do a little grind, put a few >words on the monitor, then shut down. Never would go into windows or start >at all. > >Surely she was able to take care of it at work today. > >Re-Na > -- Regards, John Durham <http://modecideas.com/contact.html?sig> ICQ number 112663246 Fax/Phone 64 4 5286786 Award winning web site at http://modecideas.com?sig Order my latest e-book at http://modecideas.com/dmaxhits.htm?sig PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied. -- -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.