[pchelpers] Re: internet mystery (update)
- From: Scott McNay <wizard@xxxxxxxx>
- To: PcCowboy <pchelpers@xxxxxxxxxxxxx>
- Date: Wed, 1 Aug 2007 16:05:38 -0500
Hi PcCowboy,
We had a DNS problem with RoadRunner in this area last week; and the
temp fix was to add another DNS # to the list.
I wouldn't expect fiddling with Remote Access to have any effect.
Any time something gets stuck like that or otherwise acts funny,
probably the best course is to restart the computer and try again.
I am continually hearing (reading) about ZA users having problems.
--Scott.
Wednesday, August 1, 2007, 8:35:21 AM, you wrote:
P> Not really sure how I did it but I got it working.
P> This is what I did.
P> In FF I typed in the address 64.233.167.147
P> If it had connected then, then I would know that it was a DNS problem.
P> But it didn't connect.
P> I ran :
P> ipconfig /release--ipconfig /renew--ipconfig /flushdns
P> Still nothing
P> I turned Remote Access Connection Manager and Remote Access Auto
P> Connection Manager both to "Auto" (They were manual and stopped)
P> Tried starting them but came up with an error message.
P> Tried Netstat and came up with a empty black box.
P> Tried ping and got error code 65. Looked it up and the page said to
P> uninstall zonealarm.
P> Zonealarm is installed but she doesn't use it.
P> Went ahead to the add/remove and uninstalled it.
P> The add/remove window is stuck open and won't close and Zonealarm
P> is still showing in the window.
P> Ran the AT&T self support tool.
P> Told it to do a system check and everything came up OK except it said
P> the cache was to small.
P> I told it to increase it.
P> Then I told it to do a connection test, it started and then a "script
P> error" box popped up with a box from AT&T
P> saying there was an unknown error and to please restart the tool.
P> I tried but the AT&T icon is no longer in the "Program Menu"
P> While running around trying to find the icon that stupid smiley face
P> came up saying "You have e-mail".
P> Checked and everything is now connecting.
P> Netstat now shows all connections
P> and ping works.
P> Don't know what was wrong, don't know what fixed it, but it works.
P> I guess all I have to do now is re-boot this machine to get the
P> add/remove window to close.
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