Hi Re-Na, Wednesday, September 29, 2004, 3:33:53 PM, you wrote: GRH> HP Deskjet 990cse. GRH> Printer has been working fine. I ran out of black ink this week. GRH> I inserted a printer cartridge in black that was here GRH> buried under a stack of stuff. I didn't know if it was a new one GRH> or an old one. It had the plastic pulled off the print head so I GRH> am assuming it was one I had used before, but strangely, when I GRH> did a check to see how much ink it has in it- it is showing a GRH> full ink. If nothing has been sealing the printhead, then the ink has dried up in the head. If you let it soak for a while it might work again. I'm not certain, but I think the printer automatically assumes that when cartridges are replaced, the replacement is new, even if not. --Scott. -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.